Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
(as rated by our settled customers)
based on 161 reviews
Value for money
February 09, 2017
Southern River, WA
Value for money:
This is my second product with loans.com.au. They are efficient with great customer service. I will definitely recommend their service to others.
Response from loans.com.au
February 08, 2017
The process was nice and smooth. Loans.com.au kept me updated on a constant basis. Very quick turnaround from application to settlement. Very happy!
February 07, 2017
Mermaid Waters, QLD
loans.com.au exceeded my expectations. The whole process was made so easy by friendly and helpful staff. The online portal was easy to use especially when sending documents. I have already recommended loans.com.au to my friends.
January 19, 2017
Mount Waverley, VIC
We are very happy with our experience with loans.com.au. The process was smooth and efficient. It was easy to call and webchat to make an enquiry.
Quick and easy application supported by friendly staff. Thank you.
December 17, 2016
St Clair, NSW
Thank you for your service from Day 1. Nothing less than professional, friendly and always helpful. Thanks to all the staff. Great work.
November 22, 2016
Very helpful customer service team, good interest rate and everything.
November 21, 2016
Thank you for being so helpful and responsive. In my experience, the way you handle the first stage of the loan process by going through the application form with the applicant on the phone makes it easier and less daunting. That and the low interest rate won me over as your customer.
November 10, 2016
Burleigh Waters, QLD
Cheapest rate I have ever seen! Huge savings of money and hassle free process. You guys are awesome.
November 04, 2016
Very helpful and friendly service. The loans.com.au team turned a normally difficult finance process into a very easy process.
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