Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
(as rated by our settled customers)
based on 125 reviews
Value for money
August 29, 2015
Value for money:
Many thanks to my Lending Manager and his team in assisting to get this done in such a timely manner.
Response from loans.com.au
August 26, 2015
Our Lending Manager provided excellent level of service and support. Very impressed with her great positive attitude.
August 22, 2015
Such an easy and straightforward process. I found the online application to be really convenient. Best rate I could find.
August 20, 2015
Kellyville Ridge, NSW
I was again very pleased with the service I received from one of your Lending Managers for my second home loan with you. He was very helpful, courteous and knowledgeable. He deserves a gold star.
August 17, 2015
Best loan in the market. It has all the features I need and a great interest rate.
July 13, 2015
I was surprised by the high level of service compared to the banks. I was very happy with the customer care and level of service all the way through to the settlement.
July 09, 2015
Golden Grove, SA
Absolutely brilliant service and very transparent with the online dashboard!
July 04, 2015
Loans.com.au was always patient and helpful and kept in touch with me to make sure I didn't need any help. Excellent service, keep it up.
July 01, 2015
Wynn Vale, SA
I am extremely happy with Loans.com.au. Their service and team members are very friendly and co-operative. I got the best deal in market today. Thank you.
June 23, 2015
Your sales representatives were excellent, patient and helpful to the end. I would like to take this moment now to pass on my thanks as I believe I received exceptional service.
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