Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
(as rated by our settled customers)
based on 137 reviews
Value for money
November 27, 2015
Value for money:
Great service, very professional people. I found the switch from my major bank very easy. Great rates and better services from loans.com.au
Response from loans.com.au
November 26, 2015
You did a very good job from processing the application until settlement! There were no delays and everything has been ready for settlement within the timeframe. Great job! Thank you loans.com.au team!
November 25, 2015
Given your awesome rates, I expected your service to be terrible. Not so! Everything went smoothly.
November 20, 2015
If I joined sooner, I could have saved a lot of money. Thank you!
November 13, 2015
Robina DC, QLD
Thank you so much. You made everything so easy.
October 10, 2015
I've been very happy in my dealings with loans.com.au and would recommend them for their great service and competitive rates.
October 08, 2015
I was blown away with your service. Not only was it the cheapest interest rate, it was super-fast and super-friendly. Super, super, super is all I can say. Recommend 110% without fail.
September 27, 2015
Incredible service. Vastly superior to our Major Bank and we're on their premier banking service, which should be the best they can do.
September 24, 2015
I actually work for a major bank and chose to refinance away from my employer. The decision was easy. Your people are motivated, energetic and interested in me. I was informed throughout the entire process of where things were at. Each and every time I called in was respected and my query dealt with promptly. The entire experience has been award winning in my mind. It has made me reflect on ways in which my own organisation could benefit if it adopted some simple yet totally effective options with its own client base. Well done guys. I don't praise often however really have enjoyed the whole process.
September 10, 2015
Wattle Park, SA
My loan refinance application was processed easily from start until settlement. The team was well-organised and knowledgeable.
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