Benefits of great landlord-tenant relationship

Benefits of great landlord-tenant relationship

We've all heard the horror stories. Someone knows someone who lived in a rental property and had a landlord from hell. Or the reverse was true and after going through the process of getting an investment home loan and securing their first investment, the tenants who moved in were cut from a different, evil cloth. The horrible experiences seem to be the ones that we hear about the most, but surely there are a huge number of people who never have trouble with their tenants.

There are a number of positives to building a good relationship with your tenants that can help you both benefit from a peaceful co-existence. Being a great landlord and finding fantastic tenants is like a match made in heaven and something that all investment property owners should strive for across their portfolio.

What are some of the benefits to maintaining a good landlord-tenant relationship?

From a landlord's perspective, these benefits are more focused on receiving as much financial benefit as possible from your properties. For example, maintaining a good relationship means your tenants are likely to stay at the property for a longer period of time. As long as your property is empty, you won't be earning any income from it, so it's best to try to keep a steady stream of tenants moving through the property.

This is especially true if you find a great set of tenants from the get-go. Rather than keeping up a steady flow of tenants, keeping the well-behaved ones means you can keep earning from them while they remain living in the property as happy as can be. Furthermore, if you have a good relationship with your tenants, chances are they'll be more willing to take good care of the property, ensuring you won't have to spend massive amounts of money on repairs when they move on.

What are some tips to help build a good landlord-tenant relationship?

1. Attend to problems as quickly as possible

One major problem that many tenants have with their landlord is a feeling of disregard when it comes to their responsibilities. For example, if something breaks or malfunctions inside the property that is outside of the tenant's control - such as an electrical or plumbing problem - it's up to the landlord to take care of these repairs.

Putting off these repairs or ignoring requests is a great way to sour the relationship with your tenants. Therefore, preparing for the responsibility before taking out the investment home loan and purchasing your property is the best way to get ready.

2. Respect the tenant's privacy

The worst thing a landlord can do is refuse to accept that the property is currently occupied by other tenants. Treating it like your own home is not good, with tenants quickly becoming frustrated and alienated by frequent, unannounced visits.

You need to remember that they're paying you a weekly rent for the home, which entities them to privacy. While you're able to pop over if something needs attending to or for announced, planned inspections, going over to the property without any pretext isn't a great way to build a relationship with your tenants.

3. Fair pricing for the property

Finally, seeking advice about the amount you should be charging for rent each week is another thing to consider. The last thing you want is to overcharge your tenants and have them get upset about being ripped off. While it's entirely up to your discretion about how much to charge, take this into consideration before setting the rent for your investment property. 

Image credit: Zach Taylor

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FROM View_CMS_Tree_Joined AS V WITH (NOLOCK, NOEXPAND) LEFT OUTER JOIN COM_SKU AS S WITH (NOLOCK) ON V.NodeSKUID = S.SKUID
WHERE [NodeSiteID] = @NodeSiteID AND [NodeGUID] = @NodeGUID AND ([DocumentCanBePublished] = 1 AND ([DocumentPublishFrom] IS NULL OR [DocumentPublishFrom] <= @Now) AND ([DocumentPublishTo] IS NULL OR [DocumentPublishTo] >= @Now))
522 B
 
Table (1 [157], 1.2 kB)
 
SimpleHandler`2.StartEvent 0.000
 
CloseConnection()
SimpleHandler`2.StartEvent N/A
OpenConnection()
SimpleHandler`2.StartEvent N/A
10
(cms.versionhistory.generalselect)
SELECT *
FROM CMS_VersionHistory
WHERE [VersionHistoryID] = 8573
Table (1 [23], 7.7 kB)
 
SimpleHandler`2.StartEvent 0.000
 
CloseConnection()
SimpleHandler`2.StartEvent N/A
OpenConnection()
SimpleHandler`2.StartEvent N/A
11
(om.abvariant.generalselect)
DECLARE @ABVariantPath nvarchar(max) = N'/News-Media/News-Hub/September-2014/Benefits-of-great-landlord-tenant-relationship';
DECLARE @ABVariantSiteID int = 1;

SELECT *
FROM OM_ABVariant
WHERE [ABVariantPath] = @ABVariantPath AND [ABVariantSiteID] = @ABVariantSiteID
SimpleHandler`2.StartEvent 0.016
 
CloseConnection()
SimpleHandler`2.StartEvent N/A
OpenConnection()
PageContext.CurrentPage_InitComplete N/A
12
(cms.blogpost.generalselect)
DECLARE @DocumentCulture nvarchar(max) = N'en-AU';

SELECT *
FROM View_CMS_Tree_Joined AS V WITH (NOLOCK, NOEXPAND) INNER JOIN CONTENT_BlogPost AS C WITH (NOLOCK) ON V.DocumentForeignKeyValue = C.BlogPostID AND V.ClassName = N'CMS.BlogPost' LEFT OUTER JOIN COM_SKU AS S WITH (NOLOCK) ON V.NodeSKUID = S.SKUID
WHERE (NodeID = 3738) AND [DocumentCulture] = @DocumentCulture
Table (1 [169], 5.5 kB)
 
PageContext.CurrentPage_InitComplete 0.016
 
CloseConnection()
PageContext.CurrentPage_InitComplete N/A
OpenConnection()
PageContext.CurrentPage_InitComplete N/A
13
(om.mvtest.generalselect)
DECLARE @MVTestPage nvarchar(max) = N'/News-Media/News-Hub/September-2014/Benefits-of-great-landlord-tenant-relationship';
DECLARE @MVTestSiteID int = 1;

SELECT *
FROM OM_MVTest
WHERE [MVTestPage] = @MVTestPage AND [MVTestSiteID] = @MVTestSiteID
PageContext.CurrentPage_InitComplete 0.000
 
CloseConnection()
PageContext.CurrentPage_InitComplete N/A
OpenConnection()
PageContext.CurrentPage_InitComplete N/A
14
(cms.personalization.selectall)
SELECT TOP 1 *
FROM CMS_Personalization
WHERE PersonalizationUserID = 65 AND PersonalizationDocumentID = 3733
PageContext.CurrentPage_InitComplete 0.000
 
CloseConnection()
PageContext.CurrentPage_InitComplete N/A
OpenConnection()
BasicRepeater.OnLoad N/A
15
(.generalselect)
DECLARE @NodeSiteID int = 0;
DECLARE @Now datetime2 = '4/27/2017 7:32:16 AM';
DECLARE @NodeAliasPath nvarchar(max) = N'/News-Media/Blog/%';
DECLARE @DocumentCulture nvarchar(max) = N'en-AU';
DECLARE @CMS_DUP int = 1;

SELECT TOP 6 *
FROM (
SELECT *, ROW_NUMBER() OVER (PARTITION BY DocumentNodeID, DocumentCulture ORDER BY CASE WHEN NodeLinkedNodeID IS NULL THEN 1 ELSE 2 END) AS [CMS_DUP], ROW_NUMBER() OVER (ORDER BY BlogPostDate DESC) AS [CMS_ORN]
FROM View_CMS_Tree_Joined AS V WITH (NOLOCK, NOEXPAND) INNER JOIN CONTENT_BlogPost AS C WITH (NOLOCK) ON V.DocumentForeignKeyValue = C.BlogPostID AND V.ClassName = N'CMS.BlogPost' LEFT OUTER JOIN COM_SKU AS S WITH (NOLOCK) ON V.NodeSKUID = S.SKUID
WHERE [NodeSiteID] = @NodeSiteID AND (([DocumentCanBePublished] = 1 AND ([DocumentPublishFrom] IS NULL OR [DocumentPublishFrom] <= @Now) AND ([DocumentPublishTo] IS NULL OR [DocumentPublishTo] >= @Now)) AND [NodeAliasPath] LIKE @NodeAliasPath AND [DocumentCulture] = @DocumentCulture)
) AS SubData
WHERE [CMS_DUP] = @CMS_DUP
ORDER BY CMS_ORN
1 kB
 
BasicRepeater.OnLoad 0.016
 
CloseConnection()
BasicRepeater.OnLoad N/A
OpenConnection()
N/A
16
(.generalselect)
DECLARE @NodeSiteID int = 1;
DECLARE @Now datetime2 = '4/27/2017 7:32:16 AM';
DECLARE @NodeGUID uniqueidentifier = '79e8df6a-b1c1-4831-9b37-1346732f1f42';
DECLARE @RelationshipName nvarchar(max) = N'isrelatedto';
DECLARE @DocumentCulture nvarchar(max) = N'en-AU';
DECLARE @CMS_C int = 1;

SELECT *
FROM (
SELECT *, ROW_NUMBER() OVER (PARTITION BY NodeID ORDER BY CASE WHEN [DocumentCulture] = @DocumentCulture THEN 1 ELSE 2 END, DocumentCulture) AS [CMS_C]
FROM View_CMS_Tree_Joined AS V WITH (NOLOCK, NOEXPAND) INNER JOIN CONTENT_Article AS C WITH (NOLOCK) ON V.DocumentForeignKeyValue = C.ArticleID AND V.ClassName = N'CMS.Article' LEFT OUTER JOIN COM_SKU AS S WITH (NOLOCK) ON V.NodeSKUID = S.SKUID
WHERE [NodeSiteID] = @NodeSiteID AND (([DocumentCanBePublished] = 1 AND ([DocumentPublishFrom] IS NULL OR [DocumentPublishFrom] <= @Now) AND ([DocumentPublishTo] IS NULL OR [DocumentPublishTo] >= @Now)) AND [NodeID] IN (
SELECT [RightNodeID]
FROM CMS_Relationship LEFT OUTER JOIN CMS_RelationshipName ON CMS_Relationship.RelationshipNameID = CMS_RelationshipName.RelationshipNameID
WHERE [LeftNodeID] IN (
SELECT [NodeID]
FROM CMS_Tree
WHERE [NodeGUID] = @NodeGUID
) AND [RelationshipName] = @RelationshipName
) AND [DocumentCulture] = @DocumentCulture)
) AS SubData
WHERE [CMS_C] = @CMS_C
1.3 kB
 
BasicRepeater.OnLoad 0.000
 
CloseConnection()
BasicRepeater.OnLoad N/A
OpenConnection()
N/A
17
(.generalselect)
DECLARE @NodeSiteID int = 1;
DECLARE @Now datetime2 = '4/27/2017 7:32:16 AM';
DECLARE @NodeGUID uniqueidentifier = '79e8df6a-b1c1-4831-9b37-1346732f1f42';
DECLARE @RelationshipName nvarchar(max) = N'isrelatedto';
DECLARE @DocumentCulture nvarchar(max) = N'en-AU';
DECLARE @CMS_C int = 1;

SELECT *
FROM (
SELECT *, ROW_NUMBER() OVER (PARTITION BY NodeID ORDER BY CASE WHEN [DocumentCulture] = @DocumentCulture THEN 1 ELSE 2 END, DocumentCulture) AS [CMS_C]
FROM View_CMS_Tree_Joined AS V WITH (NOLOCK, NOEXPAND) INNER JOIN CONTENT_BlogPost AS C WITH (NOLOCK) ON V.DocumentForeignKeyValue = C.BlogPostID AND V.ClassName = N'CMS.BlogPost' LEFT OUTER JOIN COM_SKU AS S WITH (NOLOCK) ON V.NodeSKUID = S.SKUID
WHERE [NodeSiteID] = @NodeSiteID AND (([DocumentCanBePublished] = 1 AND ([DocumentPublishFrom] IS NULL OR [DocumentPublishFrom] <= @Now) AND ([DocumentPublishTo] IS NULL OR [DocumentPublishTo] >= @Now)) AND [NodeID] IN (
SELECT [RightNodeID]
FROM CMS_Relationship LEFT OUTER JOIN CMS_RelationshipName ON CMS_Relationship.RelationshipNameID = CMS_RelationshipName.RelationshipNameID
WHERE [LeftNodeID] IN (
SELECT [NodeID]
FROM CMS_Tree
WHERE [NodeGUID] = @NodeGUID
) AND [RelationshipName] = @RelationshipName
) AND [DocumentCulture] = @DocumentCulture)
) AS SubData
WHERE [CMS_C] = @CMS_C
1.3 kB
 
BasicRepeater.OnLoad 0.016
 
CloseConnection()
BasicRepeater.OnLoad N/A
OpenConnection()
N/A
18
(.generalselect)
DECLARE @NodeSiteID int = 1;
DECLARE @Now datetime2 = '4/27/2017 7:32:16 AM';
DECLARE @NodeGUID uniqueidentifier = '79e8df6a-b1c1-4831-9b37-1346732f1f42';
DECLARE @RelationshipName nvarchar(max) = N'isrelatedto';
DECLARE @DocumentCulture nvarchar(max) = N'en-AU';
DECLARE @CMS_C int = 1;

SELECT *
FROM (
SELECT *, ROW_NUMBER() OVER (PARTITION BY NodeID ORDER BY CASE WHEN [DocumentCulture] = @DocumentCulture THEN 1 ELSE 2 END, DocumentCulture) AS [CMS_C]
FROM View_CMS_Tree_Joined AS V WITH (NOLOCK, NOEXPAND) INNER JOIN CONTENT_PressRelease AS C WITH (NOLOCK) ON V.DocumentForeignKeyValue = C.PressReleaseID AND V.ClassName = N'CMS.PressRelease' LEFT OUTER JOIN COM_SKU AS S WITH (NOLOCK) ON V.NodeSKUID = S.SKUID
WHERE [NodeSiteID] = @NodeSiteID AND (([DocumentCanBePublished] = 1 AND ([DocumentPublishFrom] IS NULL OR [DocumentPublishFrom] <= @Now) AND ([DocumentPublishTo] IS NULL OR [DocumentPublishTo] >= @Now)) AND [NodeID] IN (
SELECT [RightNodeID]
FROM CMS_Relationship LEFT OUTER JOIN CMS_RelationshipName ON CMS_Relationship.RelationshipNameID = CMS_RelationshipName.RelationshipNameID
WHERE [LeftNodeID] IN (
SELECT [NodeID]
FROM CMS_Tree
WHERE [NodeGUID] = @NodeGUID
) AND [RelationshipName] = @RelationshipName
) AND [DocumentCulture] = @DocumentCulture)
) AS SubData
WHERE [CMS_C] = @CMS_C
1.3 kB
 
BasicRepeater.OnLoad 0.000
 
CloseConnection()
BasicRepeater.OnLoad N/A
OpenConnection()
CMSWebParts_Viewers_Basic_BasicRepeater.OnPreRender N/A
19
(cms.blogpost.generalselect)
DECLARE @NodeSiteID int = 1;
DECLARE @Now datetime2 = '4/27/2017 7:32:16 AM';
DECLARE @NodeAliasPath nvarchar(max) = N'/News-Media/News-Hub/September-2014/Benefits-of-great-landlord-tenant-relationship';
DECLARE @DocumentCulture nvarchar(max) = N'en-AU';

SELECT *
FROM View_CMS_Tree_Joined AS V WITH (NOLOCK, NOEXPAND) INNER JOIN CONTENT_BlogPost AS C WITH (NOLOCK) ON V.DocumentForeignKeyValue = C.BlogPostID AND V.ClassName = N'CMS.BlogPost' LEFT OUTER JOIN COM_SKU AS S WITH (NOLOCK) ON V.NodeSKUID = S.SKUID
WHERE [NodeSiteID] = @NodeSiteID AND (([DocumentCanBePublished] = 1 AND ([DocumentPublishFrom] IS NULL OR [DocumentPublishFrom] <= @Now) AND ([DocumentPublishTo] IS NULL OR [DocumentPublishTo] >= @Now)) AND [NodeAliasPath] = @NodeAliasPath AND [DocumentCulture] = @DocumentCulture)
ORDER BY BlogPostDate DESC
829 B
 
Table (1 [169], 5.5 kB)
 
CMSWebParts_Viewers_Basic_BasicRepeater.OnPreRender 0.000
 
CloseConnection()
CMSWebParts_Viewers_Basic_BasicRepeater.OnPreRender N/A
  19 queries, 16.1 kB write, 33 kB read   0.109
Macros resolved in the content of this page:
 ExpressionResultUserContextDuration
1 {% CanonicalURL != "" %} False CMSAbstractWebPart.OnInit 0.000
> CanonicalURL != "" False 0.000
2 {% NoFollow %} null 0.000
> NoFollow null 0.000
3 {% IncludeOptimizely %} null 0.000
> IncludeOptimizely null 0.000
4 {% DisclaimerContent %} null PageContext.CurrentPage_InitComplete 0.000
> DisclaimerContent null 0.000
5 {% pagetitle_orelse_name %} Benefits of great landlord-tenant relationship - Loans.com.au DocumentBase.Load 0.000
> pagetitle_orelse_name Benefits of great landlord-tenant relationship - Loans.com.au 0.000
6 {% CurrentDateTime.Hour %} 7 FIRSTMAC-srvc-kentico CMSWebParts_General_javascript.OnPreRender 0.000
> CurrentDateTime.Hour 7 FIRSTMAC-srvc-kentico 0.000
7 {% CurrentDateTime.Hour %} 7 FIRSTMAC-srvc-kentico 0.000
> CurrentDateTime.Hour 7 FIRSTMAC-srvc-kentico 0.000
      
Web farm synchronizations done by this page:
 Task typeTargetDataContext
1 DICTIONARYCOMMAND DELETEITEMINT¦om.contact_ContactID¦3166369 SimpleHandler`2.StartEvent
2 DICTIONARYCOMMAND DELETEITEMSTRING¦om.contact_ContactGUID;ContactSiteID¦2db10116-edf8-4fc6-a468-f4ebd3a281e1|1
3 TOUCHCACHEITEM om.contact|all¦om.contact|byid|3166369¦om.contact|byguid|2db10116-edf8-4fc6-a468-f4ebd3a281e1 SimpleHandler`2.StartEvent
4 DICTIONARYCOMMAND DELETEITEMINT¦om.contact_ContactID¦3166369 SimpleHandler`2.StartEvent
5 DICTIONARYCOMMAND DELETEITEMSTRING¦om.contact_ContactGUID;ContactSiteID¦2db10116-edf8-4fc6-a468-f4ebd3a281e1|1
6 INVALIDATEOBJECT om.contact 3166369 SimpleHandler`2.StartEvent
     
ViewState used by the controls of this page:
 Control IDIs dirtyViewStateTotal size
1 form Yes
action = "/news-hub/september-2014/benefits-of-great-landlord-tenant-relationship" (71 B)
71 B
 
2 p
pnlPage
Yes
CssClass = "PagePlaceholder" (15 B)
15 B
 
3 ScriptWebparts
Firstmac_RetailGTMDataLayer
ctrlSessionId1
Yes
Text = "symk4b1p30mykqnslsbu1t4y" (24 B)
24 B
 
4 ScriptWebparts
Firstmac_RetailGTMDataLayer
ctrlSessionId2
Yes
Text = "symk4b1p30mykqnslsbu1t4y" (24 B)
24 B
 
5 ScriptWebparts
Firstmac_RetailGTMDataLayer
ctrlSessionId3
Yes
Text = "symk4b1p30mykqnslsbu1t4y" (24 B)
24 B
 
6 ScriptWebparts
Firstmac_RetailGTMDataLayer
ctrlSessionId4
Yes
Text = "symk4b1p30mykqnslsbu1t4y" (24 B)
24 B
 
7 pageplaceholder
p
pnlPage
Yes
CssClass = "PagePlaceholder" (15 B)
15 B
 
8 ZoneA
BlogPostsDataSource
srcDocuments
Yes
IsSelected = True
0 B
 
9 BlogPostsRepeater
plcBasicRepeater
N/A
Yes
Yes
Yes
Yes
Yes
Yes
ZeroRowsText = "No data found" (13 B)
ResolveDynamicControls = True
DataSourceName = "BlogPostsDataSource" (19 B)
HideControlForZeroRows = True
DataBindByDefault = False
_!ItemCount = 1
32 B
 
10 dbg
pnlDebugContainer
No
CssClass = "debug" (5 B)
5 B
 
     Total viewstate size: bytes