1
Start your application
Visit loans.com.au and fill out an online application. It only takes a few minutes to complete. You will then be prompted to book a quick phone appointment with one of our online lending managers to review your application and lodge it. You will also receive login credentials for onTrack, our easy-to-use online portal. You can use onTrack on any computer or mobile device including your mobile phone.
What you do
What we do
2
Speak to a specialist
Talk with one of our lending managers. They will review your application and help you choose the most appropriate loan for your needs.
3
Login and upload your documentation
Once you have applied, you will need to supply some supporting documents such as pay slips and bank statements. You can do this using onTrack.
4
Property valuation ordered
We will arrange for a property valuation to be done on the home you are buying/refinancing.
5
Loan approved
If the valuation falls within the expected range, we will approve your loan.
6
Loan documentation delivered
At this stage you will receive through onTrack:
7
Settlement
We will contact your conveyancer or solicitor to arrange settlement of the purchase.
8
Access your account online
Once the payment is made, you will receive your login credentials for Online Services so you can manage your loan online. You may order a visa debit card if you wish to have one linked to your offset account.
Loans.com.au is a highly-awarded lender that has been recognised by industry experts.
Suitable products for borrowing $
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Value for money: 4.9/5 Customer service: 4.9/5
Based on 203 reviews. As rated by our settled customers
Read more reviews
New home loan easily set up This has been a very user-friendly and easy experience in setting up our new home loan.
Value for money: 5/5 Customer service: 5/5 Recommend to a friend?: Yes
Steven W. - Hillside, VIC September 04 2017
Helpful platform and attentive staff Really enjoyed the experience considering how tricky it is to manage. Getting all the forms processed is not always a joy so to have a platform like this was a huge help. Staff were really attentive and knowledgeable.
Value for money: 4/5 Customer service: 5/5 Recommend to a friend?: Yes
Timothy E. - Northcote, VIC September 04 2017
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