Our Google Rating
Google Reviews: 398 reviews
See what our customers say about loans.com.au:
Amazing stress-free experience
Amazing stress-free experience and Ray is awesome great persona and well experienced in the field. Couldn't be happier thanks to loans.com.au and Ray.
January 19, 2022
Highly recommend them if you are considering a home loan
Fantastic experience dealing with Gaurav and Ray in relation to my new home loan. They have been thoroughly professional, have provided the right kind of advise as we went through the paper-works and have settled the loan well within the timelines. I highly recommend them if you are considering a home loan.
January 14, 2022
loans.com.au are easily the best lender I've ever dealt with
loans.com.au are easily the best lender I've ever dealt with. I won't be dealing with anyone else in future. Ray, particularly was amazingly helpful and very patient when changes were made. Would recommend to everyone.
January 07, 2022
From the start to settlement the process was easy
The best lender we have ever dealt with. From the start to settlement the process was easy, the tracking app kept us up to date, everything went like clockwork. A huge thank you to our lender Jade who was just wonderful and Mike who kept us up to date and answered our questions. Very happy with our new loan, the loan app is easy to navigate, and highly recommend loans.com.au
W and H M.L
January 06, 2022
Great home loan range at a very competitive interest rate
I highly recommend loans.com to talk to for a great home loan range at a very competitive interest rate. We used finder and also researched other websites to compare what lenders were offering and they came up considerably better than their competition for what we were looking for. Also it was a privilege working with Dale Bolson who walked us through from the start with his product knowledge and customer care which exceeded all expectations. Well done and thank you to Dale, Kathryn and the team from the initial website inquiry through to settlement that put it all together.
January 05, 2022
The process and procedures are so convenient and smooth
loans.com.au are authentic. They really want to help the people or borrowers like us to boost our equity because of the lowest rate, offset account, discount offer and so on. I also want to big thanks to Ray for his professional, very informative and really cares to us when processing our application. The process and procedures are so convenient and smooth. They will update you every time. They will provide you immediate answer for your questions. Again, thank you very much Ray and loans.com.au
January 03, 2022
Within a few minutes of lodging a query, the team from loans.com.au were in touch with me
I'd been stuck with a less than ideal loan product for quite some time and with the market starting to improve it was time to look at other possibilities. Within a few minutes of lodging a query, the team from loans.com.au were in touch with me and from start to finish they did their best to put together a much better loan for me. My new mortgage repayments will be near on half that of my old one!! HUGE thanks to Ray and the others, the process couldn't have been easier and I'm over the moon with the result.
December 30, 2021
I had no issues with the application and the process
I had such good experience with them. Ray handled everything for me. I had no issues with the application and the process.
December 14, 2021
The process and procedures are really clear and helpful
Our loan manager Ray is very productive and professional, he gave us all the advice we need and help us to purchase next home. Well done Ray, thanks for your help and efforts. Settlement team always works closely with us, the process and procedures are really clear and helpful. You are always my first choice. Many thanks.
November 19, 2021
Always a great experience
Always a great experience. A huge thank you to Ray who does such an amazing job, his knowledge, care and customer service skills are second to none!
October 26, 2021
We had a great end to end experience
Please send our thanks to Ray he was very informative, friendly and clearly cares about his customers. We had a great end to end experience and quick turnaround and kept informed! Highly recommend 😊
October 21, 2021
They were always available to provide quick answers to questions
The application process was straightforward as long as you could provide the required information without much hassle. They were always available to provide quick answers to questions and in a friendly manner. The organisation is located within Australia. Once we learnt the secure way of uploading information, the system worked extremely well. This company has very low interest rates and worked quickly to met our tight settlement deadline. Would recommend to anyone wanting a home loan.
October 13, 2021
The process and procedures are really clear and helpful
It is such a smooth journey with loans.com.au. Our loan manager Ray is so productive and professional, he gave all the advice we need and help us to purchased the dream home. Settlement team always works closely with us, the process and procedures are really clear and helpful. You are always my first choice. Many thanks, Jenny.
October 05, 2021
Customer service staff calling and checking in and helping you along the way
We took out a car loan with loans.com.au, I can say it was simple, and fast, the system that Loans uses keeps you updated with what's going on at all times, backed by friendly customer service staff calling and checking in and helping you along the way. Wish we had used them for our home loan. I have always said I could never work in banking but I would be proud to work for this company!
October 01, 2021
Happy with the service and attention we received
This process was so quick, easy and smooth. We were very happy with the service and attention we received for our car loan, and only wish we had taken our mortgage with loans.com.au as well. Thank you to all the team involved in helping us.
September 30, 2021
The staff are extremely customer focused and approachable
Once again we found loans.com.au very easy to deal with. The staff are extremely customer focused and approachable. Highly recommend!
September 29, 2021
An absolute pleasure of a company to deal with
An absolute pleasure of a company to deal with, Adrienne, Rick and Sio made the whole process extremely easy. From pre-approval through to settlement they were helpful and answered any and all questions plus the rates offered were more then fair. Four days after I decided what car I wanted I was driving it out of the dealership, I seriously cannot recommend this company enough.
September 28, 2021
Thank you the settlement team for all their help
A big thank you to Debra Shaw for your help with the car loans. She was very helpful. Also like to thank you the settlement team for all their help. I would refer people to loans.com.au
September 26, 2021
They were patient enough to hear all my concerns
The process was smooth and they were patient enough to hear all my concerns and was very helpful. Really appreciate the effort. Thank you so much.
Amritha K. M.
September 26, 2021
Very responsive when seeking advice regarding my finances
I just would like to say thank you Debra Shaw who assisted me in gaining a loan with loans.com.au. Not only was she more than helpful, she was over friendly, took the time to answer many questions and was very responsive when seeking advice regarding my finances. It was clear that she was not a loan shark and had my best interest as a priority. Thank you!
September 24, 2021
Thank you so much for making a stressful process so easy
A big shoutout to Ray G. and all the super helpful guys at loans.com.au I can truthfully say that nothing is too much trouble for them and their level of customer service is second to none! My loan amount was small and being retired, my circumstances were not typical. However I was treated with respect and positivity and I was offered a very attractive rate and flexible terms to suit my unique situation. Their online application processes make the whole loan application process so easy and their inspection and application fees are ridiculously low. Thank you so much for making a stressful process so easy.
September 23, 2021
Clear concise conversation throughout all dealings
My loan manager Ray was absolutely brilliant to deal with. Clear concise conversation throughout all dealings. An excellent experience.
September 17, 2021
They are awesome and quick to respond
I have a great experience with loans.com.au, they are awesome and quick to respond. Also great customer service. Thank you very much loans.com.au team.
September 15, 2021
A seamless, effortless process
If you play your role in providing timely information, they play theirs. A seamless, effortless process. Many thanks.
September 11, 2021
The advertised interest rate is real!
I found loans.com.au on google and almost did not believe the interest rate available on new car loans - but I gave them a call and spoke to Debra who was able to answer all my questions and made the application process so very easy. The advertised interest rate is real! Keep in mind that loans.com.au is an entirely online/phone based operation so if you need a shopfront go somewhere else and pay more. A shoutout to Adrienne who made everything happen in the background and who was so helpful when I phoned. Wish I'd found loans.com.au earlier! Give them a try.
September 08, 2021
What a great experience and so easy to use
Awesome!!! What a great experience and so easy to use. I found the onTrack system easy and convenient as I uploaded most of my documents from my phone. The approval took longer than I thought but I think that was my fault of wrong expectations. Either way, everything went smoothly with Ray and Mike who I found both helpful and communicative throughout the whole process.
September 04, 2021
Sorted everything out in three days
Excellent service from Debra, sorted everything out in three days and picked up my car on the fourth day, also thanks to Mason, who also walked me through the whole process, excellent team. Thanks Steve C.
September 03, 2021
Loans team helped me through the process
What a great experience despite working remotely & not having much idea. The "loans" team helped me through the process & I couldn't be happier with the end result.
September 01, 2021
Super quick and seamless experience!
Super quick and seamless experience! Thanks to Matthew & Adrienne for organising our loan when we decided to switch to loans.com.au last minute. Very friendly and professional.
August 31, 2021
Thanks for getting me in my new car
Working with loans.com.au was very quick and easy and the staff were super helpful. I would highly recommend loans.com.au to anyone. Thanks for getting me in my new car toot toot.
August 30, 2021