loans.com.au
Feedback

We've helped thousands of happy customers across Australia get the keys to their dream home, car, or simply save thousands on their existing loan.

Customer feedback is extremely important to us and we take their feedback very seriously. Here you can read some genuine reviews from real customers of ours, which we hope will add some value to your research and journey to find the right loan for you.

Our Google Rating

4.7 rating

Google Reviews: 387 reviews

See what our customers say about loans.com.au:

They were always available to provide quick answers to questions

The application process was straightforward as long as you could provide the required information without much hassle. They were always available to provide quick answers to questions and in a friendly manner. The organisation is located within Australia. Once we learnt the secure way of uploading information, the system worked extremely well. This company has very low interest rates and worked quickly to met our tight settlement deadline. Would recommend to anyone wanting a home loan.

Brian A.

October 13, 2021

The process and procedures are really clear and helpful

It is such a smooth journey with loans.com.au. Our loan manager Ray is so productive and professional, he gave all the advice we need and help us to purchased the dream home. Settlement team always works closely with us, the process and procedures are really clear and helpful. You are always my first choice. Many thanks, Jenny.

Jenny B.

October 05, 2021

Customer service staff calling and checking in and helping you along the way

We took out a car loan with loans.com.au, I can say it was simple, and fast, the system that Loans uses keeps you updated with what's going on at all times, backed by friendly customer service staff calling and checking in and helping you along the way. Wish we had used them for our home loan. I have always said I could never work in banking but I would be proud to work for this company!

Sean W.

October 01, 2021

Happy with the service and attention we received

This process was so quick, easy and smooth. We were very happy with the service and attention we received for our car loan, and only wish we had taken our mortgage with loans.com.au as well. Thank you to all the team involved in helping us.

Angela W.

September 30, 2021

The staff are extremely customer focused and approachable

Once again we found loans.com.au very easy to deal with. The staff are extremely customer focused and approachable. Highly recommend!

Adrian M.

September 29, 2021

An absolute pleasure of a company to deal with

An absolute pleasure of a company to deal with, Adrienne, Rick and Sio made the whole process extremely easy. From pre-approval through to settlement they were helpful and answered any and all questions plus the rates offered were more then fair. Four days after I decided what car I wanted I was driving it out of the dealership, I seriously cannot recommend this company enough.

Brendon C.

September 28, 2021

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