Meet Ramy

We're interviewing some of our amazing loans.com.au customers to get to know their car buying stories.

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We had a chat with Ramy, a Melbourne-based software consultant, and asked him a few questions about his experience, challenges, and how he overcame them.

Background

After spending some time using a rental car, Ramy decided it was the right moment to purchase a vehicle of his own. He had been carefully watching the market, waiting for the right balance between price, features and long-term value before taking on another financial commitment.

Ramy had already done extensive research and knew he wanted a Mitsubishi Outlander. Having driven an earlier model before, he appreciated the smooth driving experience, practical design and reliable Japanese engineering. The latest model also offered updated technology and safety features that were important to him.

One of the biggest deciding factors was choosing the seven-seat version. For Ramy, the extra seating provided flexibility for the future while also improving the car’s resale value.

Challenge

  • Ramy initially struggled to decide between purchasing a used or brand-new Mitsubishi Outlander while still staying within budget. Although he had already secured approval for a used vehicle, many of the second-hand cars were previously fleet vehicles that no longer carried the full five-year warranty, and were also missing tech features.
  • Upgrading from a cheaper used car to a more expensive brand-new model meant changing his approved loan application and increasing his borrowing amount partway through the process.
  • Ramy also wanted to negotiate confidently with the dealership and avoid relying on dealer-arranged finance.

“The whole process was transparent and easy from the start. What stood out to me most was how flexible everything was.”

Solutions

  • By securing pre-approval through loans.com.au before visiting the dealership, Ramy was able to negotiate confidently and focus on getting the best possible deal on the vehicle.
  • After deciding a brand-new Outlander would provide better long-term value and resale potential, the loans.com.au team made it easy for him to adjust his application and increase his borrowing amount.
  • The highly competitive interest rate offered by loans.com.au gave Ramy confidence that he was making the right financial decision, with rates he said “nobody else could beat”.

How was your loans.com.au experience?

"I would say the experience was very good. The whole process was transparent and easy from the start. What stood out to me most was how flexible everything was. I was able to adjust my application, increase my borrowing when I changed from a used car to a new car, and everything was handled very smoothly.

The rates were extremely competitive, honestly, nobody else could beat them. Even for a used car loan, the rate I was offered was better than what I found elsewhere. The fees were also very minimal, which made a big difference.

Getting pre-approval before going to the dealer helped me negotiate a much better price because I already knew where I stood financially. I also liked that there were no penalties for making extra repayments, which gives me more flexibility moving forward.

Overall, the process was simple, transparent and stress-free, and I’d definitely consider using loans.com.au again in the future.”

loans.com.au customer?

If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.

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