Meet Akram

We asked Akram a few questions about buying his first property, what mattered most during the home loan process, and how loans.com.au helped him move from renting into a home of his own.

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Background

For Akram, buying a property was about taking an important step towards greater stability for his family. Before purchasing his first home, Akram, his wife Sofia and their three children were renting in Sydney. Like many families, they were feeling the pressure of rising rents and wanted the security that comes with owning a place of their own.

“I needed a property because of the increasing rents and the unstable economy,” Akram said. “I was pretty keen to get into the market.”

Akram knew where he wanted to buy and had a clear budget in mind. He was looking for a two-bedroom unit and was able to secure a property for a good price after negotiation. The unit was the right fit for his family, in the area he wanted, and gave his family the start in the property market they had been hoping for.

“Getting pre-approval before I started looking helped me understand my buying capacity and gave me confidence when speaking with agents”

Challenges

  • Akram was renting and wanted more long-term security for his family as rents continued to rise.
  • As a first home buyer, he was unsure how to approach the home loan process and wanted to understand his borrowing capacity before searching seriously.
  • He wanted a lender with a simple, convenient online experience that made it easy to track and manage his loan.

Solutions

  • Akram arranged home loan pre-approval before starting his property search, which helped him understand his budget and buy with more confidence.
  • His pre-approval helped show real estate agents he was a serious buyer, strengthening his position during negotiations.
  • loans.com.au gave Akram access to a straightforward online process, app and customer support, making the loan experience easier to manage from start to finish.

How was your loans.com.au experience?

“I was very pleased with my experience with loans.com.au. The process was simple, convenient and easy to use. I like that I can use the Smart Money app to check my loan details and outstanding amount whenever I need to. It felt straightforward, not complicated, and the customer service was very good from the beginning. Getting pre-approval before I started looking helped me understand my buying capacity and gave me confidence when speaking with agents. It also helped me during the negotiation. For me, loans.com.au made buying my first property easier, and my family and I are still enjoying our home.”

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If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.

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