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Meet Mandi

We're interviewing some of our amazing loans.com.au customers to get to know their home and car-buying stories.

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We had a chat with Mandi, a Brisbane-based Human Resources specialist, and asked her a few questions about her experience, challenges, and how she overcame them.

Background

After recently moving from New Zealand to Australia, Mandi and her family needed a reliable vehicle to settle into their new life. They were looking for something fuel-efficient, well-priced, and practical, with an intuitive navigation system, especially since buying a car in Australia was a very different experience compared to back home.

Challenge

  • Finding the right car at the right price
  • Navigating the finance process while still new to Australia made the experience feel daunting.

“The process was seamless, the information was clear, and we felt like someone was really in our corner trying to help us navigate this - help us get the right car with the right deal.”

Solutions

  • loans.com.au provided a seamless, informative car loan process that made financing a new vehicle straightforward.
  • Our team helped Mandi feel supported, ensuring she got the right deal without any pressure or stress.

How was your loans.com.au experience?

We were literally fresh off the boat and quite nervous, especially since we’d never bought a new car before. But the team at loans.com.au made everything so easy. The process was seamless, the information was clear, and we felt like someone was really in our corner trying to help us navigate this - help us get the right car with the right deal. I really appreciated that. Even though you’re an online lender, it didn’t feel cold or impersonal at all. I appreciated how down-to-earth and helpful everyone was, no ego, no pressure, just good people guiding us through. I love my Haval Jolion, and the whole experience gave us a really positive start in Australia.

loans.com.au customer?

If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.

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