Meet Bruno
We're interviewing some of our amazing loans.com.au customers to get to know their home and car-buying stories.
We had a chat with Bruno, a Gold Coast-based spray painter, and asked him a few questions about his experience, challenges, and how he overcame them.
Background
Bruno had been using a company car provided through his work, but when his employer decided to sell the vehicle and give him a pay rise instead, he suddenly found himself in need of a car of his own. Without the savings to buy outright, he began searching for a car loan that would help him make a quick and reliable purchase.
Challenge
- Bruno needed to buy a car urgently after losing access to his company vehicle.
- As a non-permanent resident, he found some lenders unwilling to offer him finance, even with a stable job and strong income.
“They really helped someone in my situation, without residency, but working hard and trying to build a life here. That meant a lot. I’d definitely recommend them.”
Solutions
- Bruno found loans.com.au through a Google search while comparing loan rates.
- He was able to get pre-approved quickly, which made buying from a dealership much easier and gave him more confidence during negotiations.
How was your loans.com.au experience?
It was honestly a really good experience from the start. I found loans.com.au online while I was comparing interest rates, and their offer stood out. The whole process was simple, I applied online and they got back to me quickly. A manager helped me through everything and was super attentive.
Not having permanent residency made it hard to find a lender. A few places wouldn’t even consider me, even though I had a full-time job and could prove my income. But loans.com.au looked at the whole picture and helped me get a pre-approved loan. That made a big difference when I went to the dealership, they treated me more seriously because I had finance sorted.
Even when I had a tough period in 2024 and fell a little behind, they didn’t just give up on me. They called to help and worked with me to sort things out. Since then, I’ve never missed a payment.
I like their SmartMoney app, which is easy to understand and makes managing the loan straightforward. I can see my payments and remaining balance clearly.
What stood out the most for me was how easy the process was and how inclusive they are. They really helped someone in my situation, without residency, but working hard and trying to build a life here. That meant a lot. I’d definitely recommend them.
loans.com.au customer?
If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.
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