Meet Omar
We're interviewing some of our amazing loans.com.au customers to get to know their home and car-buying stories.
We had a chat with Omar, a Lurnea-based security guard, and asked him a few questions about his experience, challenges, and how he overcame them.
Background
Omar had recently purchased a 2023 Chery Tiggo 7 Pro, drawn to its premium features and affordability. Despite being relatively new to car finance, he soon realised the loan he’d taken out through the dealership came with a steep 12% interest rate. Wanting to get on top of his repayments and pay off the car sooner, he began looking for a better deal.
Challenge
- Omar was initially unaware of how high his interest rate was.
- He faced delays and a lack of support from his original financier when trying to refinance.
“I’m glad I switched to loans.com.au and now I’m on track to pay off my loan much faster with a better rate.”
Solutions
- He discovered loans.com.au through an ad on Instagram and found the application process simple and fast.
- Our team helped Omar refinance quickly, paying out his previous lender within a day of submitting documents.
How was your loans.com.au experience?
The customer service was amazing. From the first call, the person I dealt with was friendly and kept checking in, which made the process stress-free. Once I sent through my payslips and other documents, everything moved really fast. Within two days, my old loan was paid out. Compared to how slow and unhelpful my previous lender was, it was a huge relief. I’m glad I switched to loans.com.au and now I’m on track to pay off my loan much faster with a better rate.
loans.com.au customer?
If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.
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