Meet April
We're interviewing some of our amazing loans.com.au customers to get to know their home and car-buying stories.
We had a chat with April, a Rockhampton-based nurse, and asked her a few questions about her experience, challenges, and how she overcame them.
Background
April first entered the property market with the help of Indigenous Business Australia (IBA), which allowed her to secure her first home with a modest deposit. While grateful for the opportunity, she found the loan structure too restrictive and was keen to gain more control over her finances. She chose to refinance with loans.com.au to access a better interest rate and more flexible features like a redraw facility.
After refinancing, April continued to build her property portfolio by purchasing a second home with finance from loans.com.au and using her equity to fund renovations, with plans to eventually buy her dream family home.
Challenge
- April’s original IBA loan didn’t offer redraw or offset, limiting her financial flexibility.
- As a single mum with multiple income sources including employment, child support, and government benefits, she found that many commercial lenders wouldn’t consider her full income in loan assessments.
“Being a single mum with multiple income sources made it hard to get approval elsewhere, but loans.com.au was fantastic.”
Solutions
- loans.com.au offered April a competitive variable rate and features like redraw, giving her more control over her finances.
- Her lending manager was able to assess her full income including all government benefits, ensuring her application was approved quickly and efficiently.
How was your loans.com.au experience?
Refinancing to loans.com.au gave me the financial freedom I needed. With my old loan, once I made an extra repayment, that money was gone, but with a redraw facility, I could finally use my home equity to renovate and invest. Being a single mum with multiple income sources made it hard to get approval elsewhere, but loans.com.au was fantastic. My lending manager remembered my situation, handled everything quickly, and I always got him on the phone when I called. That personal touch made such a difference. Now, I’ve got two properties, and I’m planning to use my equity to buy my dream home in a couple of years. I honestly don’t think I could’ve gotten this far without loans.com.au.
loans.com.au customer?
If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.
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