Case Study: Sarah
We're interviewing some of our amazing loans.com.au customers to get to know their home buying stories.
We had a chat with Sarah, a Booie, Queensland-based corporate finance specialist, and asked her a few questions about her experience, challenges, and how she overcame them.
Background
With 25 years of experience in corporate finance, Sarah was seeking a smarter way to access funds without disturbing her investments. Living on a 10-acre hobby farm near Cooroy, she and her husband Ian wanted to invest in essential property upgrades while maintaining their financial strategy.
Challenge
- Sarah needed to release equity from a fully-owned property to fund infrastructure improvements.
- She found traditional lenders too rigid and difficult to deal with, especially when it came to understanding non-standard loan needs.
“This experience has been straightforward, sensible, and genuinely helpful.”
Solutions
- Refinancing through loans.com.au allowed Sarah to access lower-interest rate funding while retaining her high-yield investments.
- Our flexible, jargon-free approach made the process straightforward for both Sarah and her husband, despite their differing levels of tech and finance knowledge.
How was your loans.com.au experience?
"It was so easy. I did the usual research—comparison sites, Google, checking out digital lenders—and loans.com.au: Australia's Home of Loans really stood out. Unlike the majors, who just don’t get it, you guys were flexible and practical. You looked at our situation and made decisions based on the actual risk and value. Getting equity from a property that wasn’t already mortgaged would have been a nightmare with the big banks, but not with you.
The digital experience was seamless. I’m a bit of a tech nerd, so uploading documents and responding to queries was a breeze. Even my husband, who isn’t tech-savvy, found it simple. The language used was clear, direct, and free of confusing jargon. Everything was laid out plainly: 'Please provide this' or 'Please provide that.' No guessing games.
Thanks to the refinance, we installed serious fencing, improved our water infrastructure, and even bought a tractor—all while keeping our investments intact. And the interest rate? Fantastic. I’m really pleased. This experience has been straightforward, sensible, and genuinely helpful."
loans.com.au customer?
If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.
