Meet Leon
We had a chat with Leon about how securing pre-approval gave him the confidence to move forward with his home search and what made his experience with loans.com.au stand out.
Background
Leon had previously owned property, but after a separation, he moved into rental accommodation. Once the separation was finalised, he was ready to get back into the property market and purchase a new home for himself.
With experience in buying and selling real estate, Leon knew what to expect and understood the importance of finding a competitive loan rate. He had previously used loans.com.au for another home loan, and based on that positive experience, he came back when it was time to finance his new home.
Challenge
- Leon faced a tough property market, with high prices and limited availability.
- He also needed to move quickly to secure the home and benefit from a better settlement deal offered by the seller.
“Because we settled faster, I actually ended up saving money in the process.”
Solutions
- Leon got pre-approval through loans.com.au before beginning his house hunt, giving him the confidence to act fast when the right property came along.
- The loans.com.au team helped fast-track the settlement to meet a tight 20-day deadline, ensuring Leon secured a discount negotiated with the seller’s agent.
How was your loans.com.au experience?
"I was really happy with my experience at loans.com.au. I originally found them online when looking for the best home loan rates, and I had also used them successfully on a previous property. This time, I was in a different life stage and looking to buy a new home after renting for a while.
The whole process was really easy and efficient. I liked the onTrack app a lot—it was simple to upload documents and track everything. I also made use of the property valuation reports that loans.com.au offered, which helped give me a ballpark figure for making offers in a competitive market. That was a big help, especially with prices being so high.
One of the standout moments for me was when the seller wanted a quicker settlement—just 20 days. The team at loans.com.au were fantastic and worked quickly to make that happen. Because we settled faster, I actually ended up saving money in the process.
Throughout everything, customer service was great. They communicated really well and kept me updated at every step. Even now, I’m still impressed with how easy it is to manage my home loan. I’d definitely recommend loans.com.au to others."
loans.com.au customer?
If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.
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