Case Study: Rory
We're interviewing some of our amazing loans.com.au customers to get to know their home and car-buying stories.
We had a chat with Brisbane-based solicitor Rory and asked him a few questions about his experience, challenges, and how he overcame them.
Background
I was buying out my former partner's share of our house as part of the settlement of our separation so I needed to refinance. My former partner had done a bit of research on lenders and she suggested to have a look at you guys, so I did. It was by far the easiest and most convenient option that was available to me. loans.com.au had the most streamlined process, and the best interest rate.
Challenge
- I needed to get everything settled as smoothly as possible in what was a pretty bumpy time.
- I had to pay out a small HECS debt.
“loans.com.au made sure the whole process was very smooth.”
Solutions
- loans.com.au made sure the whole process was very smooth.
- There was no problem adding a little bit extra to the loan to cover the HECS
How was your loans.com.au experience?
The software for uploading all of the documents for the application was incredibly easy. The onTrack app was very easy to use and it meant that the overall process was very easy. If loans.com.au needed additional documentation, then I just sent it through. I got the alert and uploaded the additional document.
This was a it was a super stressful time. Dealing with a separation and then also, as part of that, dealing with refinancing and buying my own house. I mean loans.com.au just made it very, very easy.
As a result, my former partner was able to settle on the house that she wanted to purchase. I got my house. It made an amicable settlement so much easier.
loans.com.au customer?
If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.
