Meet some of the team

Our friendly Australian Lending and Customer Care experts will ensure you have a quick and hassle-free experience.
 

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At loans.com.au we believe that being creative is easier when you’re having fun! You won’t find us sitting through long meetings or fighting red tape like the big banks. Instead, we take every chance to talk with our customers, helping them get the finance they need.
 
Our team members are everyday people who are experts in lending, finance and customer service. We strive to help every one of them achieve their full potential to learn, manage and innovate so they can help us drive a revolution for Australian borrowers!
 
Even though we are driven to perform, family values are at the core of our business and that is one of the reasons our team has been stable for so long. We are passionate about our work and we love to celebrate success wherever we find it.
 
At loans.com.au, we work together as one team so we can give you the best possible experience.
 

Our leader

Marie Mortimer -
Managing Director loans.com.au

Marie's passion is for competition and customer service in finance. She has led significant projects to support some of the world's largest financial service brands. It is this know-how Marie has brought to the heart of loans.com.au.

Through loans.com.au Marie wants to help Australians achieve their dreams of home ownership, sooner, by prompting innovation and competition across the board in the mortgage industry. Marie's commitment is that loans.com.au will always strive to lead the industry on price, features, and customer service.

Customer reviews

Value for money: 4.9/5
Customer service: 4.9/5

Based on 203 reviews.
As rated by our settled customers

READ MORE REVIEWS

New home loan easily set up
This has been a very user-friendly and easy experience in setting up our new home loan.

Value for money: 5/5
Customer service: 5/5 Recommend to a friend?: Yes

Steven W. - Hillside, VIC
September 04 2017

Helpful platform and attentive staff
Really enjoyed the experience considering how tricky it is to manage. Getting all the forms processed is not always a joy so to have a platform like this was a huge help. Staff were really attentive and knowledgeable.

Value for money: 4/5
Customer service: 5/5 Recommend to a friend?: Yes

Timothy E. - Northcote, VIC
September 04 2017

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