Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
(as rated by our settled customers)
based on 120 reviews
Value for money
September 29, 2016
Value for money:
Fantastic work from loans.com.au team to make our mortgage happen in a very tight time-frame.
Response from loans.com.au
July 23, 2016
I can't thank you guys enough for your excellent service and interest rate.
July 20, 2016
Value for money:
Decent, friendly service, and excellent loan terms from loans.com.au!
July 11, 2016
I was refinancing away from a major bank who put every roadblock imaginable in the way. After several months, settlement took place. The loans.com.au team was super patient, very helpful and understanding throughout my complex transactions.
July 04, 2016
Your sales team are very professional and I would recommend loans.com.au. Thank you once again.
June 25, 2016
Thank you to all staff concerned. Your advice and assistance through the whole process has been amazing!
June 22, 2016
The process was easy from start to finish. The people I dealt with were professional and friendly.
June 12, 2016
Upper Caboolture, QLD
It was a very easy process and it was good to be able to do everything online. The staff were very helpful, informative and promptly responded to all of my queries. Thank you for a pleasant refinancing experience.
May 30, 2016
This was the best service I have experienced so far. I wish everybody like loans.com.au were out there.
April 22, 2016
I would like to thank you all for your assistance with transferring our mortgage. For us it was the first time we had done this and all of you made this a painless task. Shame there is not more companies out there that have such good customer service skills like you all do. They could take a page out of your book.
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