Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
(as rated by our settled customers)
based on 145 reviews
Value for money
March 14, 2017
Value for money:
I cannot believe how easy the loan application with loans.com.au has been. I work full-time and am very time-poor. The process has been seamless.
Response from loans.com.au
March 09, 2017
Fantastic and very helpful. I was guided through all steps necessary.
March 08, 2017
The staff at loans.com.au were very friendly and helpful. I will recommend loans.com.au to my friends when they are looking for home loans.
March 02, 2017
Great customer service and support received throughout the process of the application through to settlement.
March 01, 2017
The whole refinance process was painless. Communication was good, and the interest rate is very good. I will consider going with loans.com.au again in the future.
Had a great experience with loans.com.au. Easy application process and great communication.
February 28, 2017
Ferntree Gully, VIC
I am so impressed with not only the cheapest interest rate but the high level of customer service and professionalism. I have never had a process go so smoothly or quickly. I want to thank everyone concerned. Well done.
February 27, 2017
Awesome team and they were great help the entire way. I would highly recommend loans.com.au to anyone.
February 25, 2017
Very happy from start to finish with the loan process. Great customer service from everyone involved. I would definitely recommend loans.com.au.
February 21, 2017
A very straightforward process with excellent communication. The online application is very clear and follow up telephone communication is easy.
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