Happy customers

We've helped thousands of people just like you with their home lending needs. But don’t take our word for it, see what our customers have to say about loans.com.au.

  • 3.89%
    variable rate p.a.
  • 3.89%
    comparison rate p.a.

Loans.com.au Customer Reviews

Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.

Overall rating

(as rated by our settled customers)


  • Value for money
  • Customer service

based on 240 reviews

5 (205)

4 (35)

3 (0)

2 (0)

1 (0)

Helpful loan specialists


March 15, 2018

All loans.com.au loan specialists were very helpful all the way through to settlement. Thank you!

Exceptionally responsive


March 14, 2018

Fantastic service and unparalleled responsiveness.

I'm very impressed with loans.com.au


March 08, 2018

My relatively complex refinance applications have been processed very smoothly and promptly, no issue at all. All staff have been extremely helpful, professional, and knowledgeable. In addition, I believe I had received the lowest home loan interest rate in the market. I'd definitely recommend friends and relatives to loans.com.au

Timely responses and excellent service


March 01, 2018

Excellent, professional and efficient service. I loved the way I was kept informed throughout the process and my queries were answered in a timely manner.

Done with ease


February 09, 2018

User friendly and prompt service. Everything was done with ease.

Home of best loan specialists


February 01, 2018

I found the best loan specialist at loans.com.au. Simply amazing!

Fantastic sales team


January 24, 2018

Fantastic team to work with. Special thanks to the sales team for their great service.

Easy to use


January 15, 2018

Loans.com.au is easy to use. Everyone I talked to has been helpful.

Excellent team


January 12, 2018

Excellent team at loans.com.au, sales staff was awesome!

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