Loans.com.au Customer Reviews


Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.

Impressive customer service and fast settlement

5

July 08, 2017

I have been quite impressed with the customer service at loans.com.au. I requested a fast settlement and that was exactly what I got. Everyone I dealt with were all friendly and yet very professional. I will definitely be referring loans.com.au.

Process made easy for a first home buyer

5

July 05, 2017

This was my first time applying for a home loan and the process was made so easy by loans.com.au! The online system meant that I could upload documents in my own time after work, and don't have to worry about keeping appointments in business hours. I will certainly be referring friends and family who are looking for a loan.

Satisfactory rate and service

5

July 05, 2017

Great rates, great service. What more could you ask for.

As if you had a mortgage broker

5

July 04, 2017

From start to end, the process was timely with help available online and over the phone. It was as if you had a mortgage broker right in front of you. Also the documents were concise and easy to follow. I will be recommending them to my friends.

Very well supported

5

June 30, 2017

I enjoyed the customer service and professional manner in dealing with all enquiries and management of the loan process. Although it is only an online and phone interaction, I felt very well supported with great personal communication.

Enables me to pay off sooner

5

June 30, 2017

Very happy with this loan and will save a lot therefore enabling me to pay off sooner. Very friendly and helpful staff.

Used to pay more with another bank

5

June 28, 2017

Paying almost 0.6% more previously with another bank, great savings coming with loans.com.au! Easy and effective.

Simply the best

5

June 23, 2017

Simply the best value loans available in the market today.

Superb staff and rates

5

June 21, 2017

Helpful staff and great competitive rates.