Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
(as rated by our settled customers)
based on 161 reviews
Value for money
March 19, 2017
New Lambton Heights, NSW
Value for money:
Very easy application process. Competitive investment rates. Will recommend to others.
Response from loans.com.au
March 18, 2017
Mount Warren Park, QLD
Smooth application process and always kept me up to date on the progress of application. Wonderful customer service.
The people from loans.com.au's customer services were fantastic. They talked with me at each step of the way.
March 16, 2017
Had a fantastic experience getting the loan documentation and approvals in place. Much easier than working with the traditional banks. Certainly recommended!
Berowra Heights, NSW
Friendly, fast response. Easy to get the questions I had answered. The staff are knowledgeable and rates are fantastic. Very happy with my new loan!
March 15, 2017
A seamless, stress-free experience. Happy with the thorough communication throughout each stage and process. What an easy process. Thank you.
March 14, 2017
I cannot believe how easy the loan application with loans.com.au has been. I work full-time and am very time-poor. The process has been seamless.
March 09, 2017
Fantastic and very helpful. I was guided through all steps necessary.
March 08, 2017
The staff at loans.com.au were very friendly and helpful. I will recommend loans.com.au to my friends when they are looking for home loans.
March 02, 2017
Great customer service and support received throughout the process of the application through to settlement.
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