Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
(as rated by our settled customers)
based on 161 reviews
Value for money
March 01, 2017
Value for money:
The whole refinance process was painless. Communication was good, and the interest rate is very good. I will consider going with loans.com.au again in the future.
Response from loans.com.au
Had a great experience with loans.com.au. Easy application process and great communication.
February 28, 2017
Ferntree Gully, VIC
I am so impressed with not only the cheapest interest rate but the high level of customer service and professionalism. I have never had a process go so smoothly or quickly. I want to thank everyone concerned. Well done.
February 27, 2017
Awesome team and they were great help the entire way. I would highly recommend loans.com.au to anyone.
February 25, 2017
Very happy from start to finish with the loan process. Great customer service from everyone involved. I would definitely recommend loans.com.au.
February 21, 2017
A very straightforward process with excellent communication. The online application is very clear and follow up telephone communication is easy.
February 16, 2017
Excellent service. Application to settlement in 16 days flat. Incredibly fast and responsive. Highly recommended A+
February 15, 2017
I was pleasantly surprised how easy it was from start to end. Took less than two weeks. I would recommend to anyone to give it a go.
February 14, 2017
Value for money:
I am a pretty frustrating customer, so the patience that loans.com.au has shown me is both surprising and very much appreciated!
Altona Meadows, VIC
Cheapest rate I found so far in Australia. Easy to deal with and very professional team. I recommend loans.com.au to everybody.
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