Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Google Reviews: 307 reviews - 4.6 star rating
Wei Z. | Dundas, NSW
October 25, 2017
I would like to say thank you to my loan managers for all the assistance. They went above and beyond for my application to make everything completed with no troubles at all.
Brigida B. | Bexley, NSW
October 22, 2017
Great experience with loans.com.au. Very quick, efficient and helpful staff. I will definitely recommend them to my family and friends.
Christopher V. | Point Cook, VIC
October 21, 2017
After being a customer for over 15 years with one of the nationalised banks, I decided to move my business to loans.com.au. I was very happy with the whole process and the customer service experience was awesome. I highly recommend loans.com.au
Carolyn S. | Klemzig, SA
October 12, 2017
Loans.com.au staff have been very professional, friendly and super efficient. I have dealt with many banks over the past few decades and have found loans.com.au to be one of the best and the only current provider that could offer the best rate, product and excellent service. Well done and keep up the great work!
Richard R. | Blackwall, NSW
October 10, 2017
Very helpful to take me through this stressful transition of migrating mortgages. All my queries were answered during the process.
Niki W. | Gordon, ACT
October 09, 2017
I'm very happy with the application process. It was fantastic that you sent me an SMS to let me know when to check onTrack so that I could action things as quickly as possible. This is my second loan with you. I've referred a friend after the last one and wouldn't hesitate to recommend again. You made it very easy in what can be a very stressful time. Thanks!
Suzanne R. | Upper Kedron, QLD
September 28, 2017
Fast and efficient. Willing to increase loan when my car died soon after initial settlement. Very happy.
Suraweera M. | Avoca, QLD
September 28, 2017
All our expectations were exceeded by loans.com.au and we would strongly recommend them to all home loan buyers. We are very happy indeed and could not find any negatives. Before loans.com.au we researched many lenders and none of them met our standards. The best customer service, loan limit and interest rate in the market that we found.
Bradley K. | Woongarrah, NSW
September 25, 2017
Great rates. Your lending manager is always contactable and responds quickly to messages.