Is it safe to get a home loan online?

As everything becomes more digital and less analogue, we’re seeing more borrowers go from the traditional brick-and-mortar finance to competitive online home loans. But a worry that looms over borrowers’ minds is whether these home loans and online mortgage lenders are safe.  

With advancements in online security, there are now ways for online lenders to safeguard your home loan. As long as you’re applying through a reputable online home lender, you can rest assured that your loan and information are safe. 

At loans.com.au, we prioritise the safety of your personal and financial information. We implement advanced online security measures to ensure your information doesn’t get into the wrong hands. Here’s how we protect your online home loan: 

Encryption technology 

A lot of people worry about their data being stolen or compromised in some way when opting for online home loans. To ensure that your information is safe, we use enhanced data security. 

Any data you provide will be securely transmitted, and no unauthorised third parties will be able to access or change your data. The personal and financial information you provide is securely transmitted via our advanced encryption technology and securely stored using the latest industry-standard safeguards. 

Secure online applications 

Our website and application portals are protected by SSL (Secure Sockets Layer) certificates and multi-layered verification processes. From submitting your home loan application to managing your mortgage, your details will remain private and secure throughout. 

Usually, when you input data on a website or application, that information is sent in plain text, which could leave you vulnerable. Hackers could intercept the data and steal your information. But with an SSL, sensitive details such as your credit information, login credentials, and the like are transmitted securely so that they won't be vulnerable to attack or be compromised. 

Strict identity verification process 

We use advanced electronic ID verification tools to confirm your identity when you apply for a home loan. With our strict identity verification process, you don’t have to worry about someone else taking out a loan under your name, accessing or changing the details of your home loan. 

This makes the home application process more secure but also streamlines it so it’s quick and convenient. Our goal is to make the borrowing experience as smooth, easy, and safe as possible. 

Continuous fraud monitoring and security updates 

We’re committed to fraud prevention and will take all necessary steps to ensure your information remains safe. We conduct regular fraud monitoring to detect and prevent suspicious activity. We are continuously improving our systems, making sure our security systems meet the highest industry standards. 

Local support team 

Our customer support and lending teams are here to help you with whatever concerns you may have regarding your online home loan. You can reach out to them through a phone call, email, or our online chat service that’s available seven days a week between 7 AM and 12 AM. 

Our local support teams operate handle your concerns and issues directly. We operate under strict privacy and security standards, so rest assured that your information is handled with the utmost care. 

Want to learn more about how loans.com.au keeps your online home loans safe? 

Get in touch with us today by calling 13 10 90 or sending an email to customercare@loans.com.au. If you want to apply for one of our home loans, you can start your application online!