loans.com.au reviews

“ Easier than dealing with a bank

Organising my refinance application was a very clear and straightforward process. It was much easier than dealing with a bank and an excellent interest rate to boot. I'm looking forward to continuing to deal with loans.com.au in this easy manner.„

“ 100% satisfied

Overall 100% satisfied. Humbled with service!„

“ Saves a lot of money

Very easy process and saves me a lot of money over the long run.„

“ Friendly and helpful staff

This application has been very easy to follow and I was assisted by the very friendly team when I needed assistance. The team at loans.com.au were very helpful every step of the way. I would recommend them to anyone that needs a home loan.„

“ Great home loan process

This is how the home loan process should be done. Period.„

“ Questions quickly responded via online chat

It was very easy to refinance my mortgage through the loans.com.au website. I used the online chat a few times and my questions were answered very quickly without me having to sit on hold. It was all very easy!„

“ Competitive investment rates

Very easy application process. Competitive investment rates. Will recommend to others.„

“ Fantastic customer service

The people from loans.com.au's customer services were fantastic. They talked with me at each step of the way.„

“ Smooth application process

Smooth application process and always kept me up to date on the progress of application. Wonderful customer service.„

“ Easier than working with traditional banks

Had a fantastic experience getting the loan documentation and approvals in place. Much easier than working with the traditional banks. Certainly recommended!„

“ Knowledgeable staff and fantastic rates

Friendly, fast response. Easy to get the questions I had answered. The staff are knowledgeable and rates are fantastic. Very happy with my new loan!„

“ Stress-free experience

A seamless, stress-free experience. Happy with the thorough communication throughout each stage and process. What an easy process. Thank you.„

“ Easy and seamless application process

I cannot believe how easy the loan application with loans.com.au has been. I work full-time and am very time-poor. The process has been seamless.„

“ Well guided through the process

Fantastic and very helpful. I was guided through all steps necessary.„

“ Very friendly and helpful staff

The staff at loans.com.au were very friendly and helpful. I will recommend loans.com.au to my friends when they are looking for home loans.„

“ Great customer service and support

Great customer service and support received throughout the process of the application through to settlement.„

“ Great customer experience

Had a great experience with loans.com.au. Easy application process and great communication.„

“ Painless refinance process

The whole refinance process was painless. Communication was good, and the interest rate is very good. I will consider going with loans.com.au again in the future.„

“ Impressive rate, customer service and professionalism

I am so impressed with not only the cheapest interest rate but the high level of customer service and professionalism. I have never had a process go so smoothly or quickly. I want to thank everyone concerned. Well done.„

“ Great help the entire way

Awesome team and they were great help the entire way. I would highly recommend loans.com.au to anyone.„

“ Definitely recommended

Very happy from start to finish with the loan process. Great customer service from everyone involved. I would definitely recommend loans.com.au.„

“ Easy communication

A very straightforward process with excellent communication. The online application is very clear and follow up telephone communication is easy.„

“ Incredibly fast and responsive

Excellent service. Application to settlement in 16 days flat. Incredibly fast and responsive. Highly recommended A+„

“ Settled in two weeks

I was pleasantly surprised how easy it was from start to end. Took less than two weeks. I would recommend to anyone to give it a go.„

“ Thanks for the patience

I am a pretty frustrating customer, so the patience that loans.com.au has shown me is both surprising and very much appreciated!„

“ Australia's cheapest rate

Cheapest rate I found so far in Australia. Easy to deal with and very professional team. I recommend loans.com.au to everybody.„

“ Second loan with loans.com.au

This is my second product with loans.com.au. They are efficient with great customer service. I will definitely recommend their service to others.„

“ Very quick turnaround

The process was nice and smooth. Loans.com.au kept me updated on a constant basis. Very quick turnaround from application to settlement. Very happy!„

“ Beyond expectations

loans.com.au exceeded my expectations. The whole process was made so easy by friendly and helpful staff. The online portal was easy to use especially when sending documents. I have already recommended loans.com.au to my friends.„

“ Quick and easy application

Quick and easy application supported by friendly staff. Thank you.„

“ Easy to make an enquiry

We are very happy with our experience with loans.com.au. The process was smooth and efficient. It was easy to call and webchat to make an enquiry.„

“ Great service from Day 1

Thank you for your service from Day 1. Nothing less than professional, friendly and always helpful. Thanks to all the staff. Great work.„

“ Great customer service and interest rate

Very helpful customer service team, good interest rate and everything.„

“ Easier loan process

Thank you for being so helpful and responsive. In my experience, the way you handle the first stage of the loan process by going through the application form with the applicant on the phone makes it easier and less daunting. That and the low interest rate won me over as your customer.„

“ Huge savings

Cheapest rate I have ever seen! Huge savings of money and hassle free process. You guys are awesome.„

“ Difficult process made easy

Very helpful and friendly service. The loans.com.au team turned a normally difficult finance process into a very easy process.„

“ Professional team

Thank you loans.com.au for all your help from day one to settlement date of our loan. It has been an honour to have a professional team to help us. We thoroughly recommended loans.com.au to our friends.„

“ Fantastic work!

Fantastic work from loans.com.au team to make our mortgage happen in a very tight time-frame.„

“ Excellent service and rate

I can't thank you guys enough for your excellent service and interest rate.„

“ Friendly service and loan terms

Decent, friendly service, and excellent loan terms from loans.com.au!„

“ Patient, helpful and understainding team

I was refinancing away from a major bank who put every roadblock imaginable in the way. After several months, settlement took place. The loans.com.au team was super patient, very helpful and understanding throughout my complex transactions.„

“ Professional sales team

Your sales team are very professional and I would recommend loans.com.au. Thank you once again.„

“ Amazing advice and assistance

Thank you to all staff concerned. Your advice and assistance through the whole process has been amazing!„

“ Easy from start to finish

The process was easy from start to finish. The people I dealt with were professional and friendly.„

“ Pleasant refinancing experience

It was a very easy process and it was good to be able to do everything online. The staff were very helpful, informative and promptly responded to all of my queries. Thank you for a pleasant refinancing experience.„

“ Experienced the best service

This was the best service I have experienced so far. I wish everybody like loans.com.au were out there.„

“ Painless customer service

I would like to thank you all for your assistance with transferring our mortgage. For us it was the first time we had done this and all of you made this a painless task. Shame there is not more companies out there that have such good customer service skills like you all do. They could take a page out of your book.„

“ Great support from Lending Manager

I loved that I dealt with the same person from start to finish. It was great service. Thank you.„

“ Quick refinance approval

Dealing with loans.com.au was a pleasure and very easy. In the time it took my previous lender to even respond to my enquiry to refinance, my refinancing with loans.com.au was already approved and actioned. Awesome service!„

“ Electronic settlement and onTrack

The whole process was easy and everyone I dealt with was extremely helpful. I especially liked the electronic settlement and the onTrack system to load documents.„

“ I highly recommend loans.com.au

Always kept up-to-date with the progress. Everything ran smoothly and quickly. We are extremely pleased with the service from everyone we have spoken to. Highly recommend.„