“ Thank you

Many thanks to my Lending Manager and his team in assisting to get this done in such a timely manner.„

“ Excellent service

Our Lending Manager provided excellent level of service and support. Very impressed with her great positive attitude.„

“ Trouble free home loan process

Such an easy and straightforward process. I found the online application to be really convenient. Best rate I could find.„

“ Happy with the customer service

I was again very pleased with the service I received from one of your Lending Managers for my second home loan with you. He was very helpful, courteous and knowledgeable. He deserves a gold star.„

“ All the best

Best loan in the market. It has all the features I need and a great interest rate.„

“ Awesome customer service!

I was surprised by the high level of service compared to the banks. I was very happy with the customer care and level of service all the way through to the settlement.„

“ Useful online dashboard

Absolutely brilliant service and very transparent with the online dashboard!„

“ Great to have such an easy and simple process

Loans.com.au was always patient and helpful and kept in touch with me to make sure I didn't need any help. Excellent service, keep it up.„

“ Best deal in home loan market

I am extremely happy with Loans.com.au. Their service and team members are very friendly and co-operative. I got the best deal in market today. Thank you.„

“ Thank you for the exceptional service

Your sales representatives were excellent, patient and helpful to the end. I would like to take this moment now to pass on my thanks as I believe I received exceptional service.„

“ Great process, great staff

I was very happy with the whole process. Your staff kept me in touch with everything that was happening.„

“ Great team

You have a great team, keep it up. Very happy with the service, thanks for everything.„

“ An excellent service and great team

Excellent service. Staff is knowledgeable, helpful, and consistent. They are highly intelligent and professional. Process was simple to follow.„

“ Very happy with the whole process

From the application process to the settlement, it was an absolutely flawless process. The team were so friendly and helpful and the level of service is fantastic. I'm so glad I chose loans.com.au as my lender.„

“ Process was easy

Very happy with the whole process. When an appointment time was set the caller always rang at the allotted time and made the process easy.„

“ Fast loan processing. Highly recommended

The service we got from the staff was amazing. Easy to deal with and prompt with responding. The staff really helped with getting the loan processed in a short span of time. I would highly recommend loans.com.au„

“ Amazing people, awesome service

Your sales support staff was very helpful throughout the entire process. I would certainly recommend loans.com.au„

“ Impressive customer service

Very impressed with the service from the loans.com.au team. They made the process as simple and painless as possible and kept in touch the whole way. Looking forward to saving lots of money as well with our new loan!„

“ Great service and extremely efficient

All processes were executed efficiently. Sales support service was more than satisfactory.„

“ Have the winning formula. One of the best!

I received the best service I have ever had from any finance provider to date. I was impressed from the moment I applied all the way through settlement. I would definitely recommend loans.com.au to everyone. You have a winning formula. Please don't change that.„

“ Great, friendly and helpful.

I am extremely happy with the level of service provided by my main contact person at loans.com.au. I had many questions throughout the loan application process, and it was responded in a friendly and prompt manner. I hope that this exceptional level of service continues, as I will be recommending you to all my friends.„

“ Extremely helpful. Thank you loans.com.au

We found everyone at loans.com.au to be extremely helpful in guiding us through the process of purchasing our property. Thank you loans.com.au„

“ Stress free!

My old lender sent me a notice that the RBA rate cut of 3rd February will be passed on the 26th of March. Well that poor service cost them my business which I won't have to suffer in the future. Start to finish of my loan with you was settled in 5 weeks and that is better than great service. It's outstanding!„

“ Excellence in everything

Excellent service and excellent products. The team at loans.com.au made changing home loans a smooth and easy process. We couldn't be happier.„

“ Made my life so much easier

This has been an excellent experience right from the outset and all the way to settlement and beyond. Keep up the great work!!!„

“ Refinancing a home loan made easy by loans

I am very happy that I decided to refinance my mortgage with Loans.come.au. Not only have the monthly repayments significantly decreased, but also I was very impressed how swiftly Loans.come.au has taken on the RBA rate cut for both their new and existing customers. Thank you and please keep up the great work!„

“ Terrific product

The team at www.loans.com.au have been super. The loan took place quickly and they were always happy to help with any questions I had. A terrific product and even better support. Would recommend to anyone.„

“ Great support and very helpful

Staff were helpful prior to and after us taking the home loan out. It is much easier to deal with loans.com.au than any of the big banks. Thanks for the easy transaction.„

“ Verry happy. Competitive rate

I've been very happy with the whole process from start to finish. The service levels are excellent & I'm comforted by the fact that I have a very low, competitive interest rate.„

“ A positive experience

Already referring friends to loans.com.au. I advised them to review their finances & talk with you.„

“ Great service

Great service. Your staff are a credit to your organisation. Two of your staff who assisted me were wonderful and customer service was amazing.„

“ 1st class service

I have to say that the whole process was extremely smooth and efficient. I felt informed all the way using the online tracker. Any questions I submitted online were swiftly responded to. All in all a great service from the loans.com.au team.„

“ Excellent customer service than previous bank

I deal with any number of financial institutions regularly. Loans.com.au was easy to deal with, communicated well and had everything under control from start to finish. Much better service than the bank that I previously dealt with.„

“ Refinancing home loan was so easy with loans.com.au

Very happy with my new refinanced loan. Great service. The regular updates via Loan Tracker, email and text messages made the process so easy.„

“ Very competitive rate

Very happy with how easy the process was. My happiness will continue as long as you continue to offer a low competitive interest rate. Thanks!„

“ Amazing customer service

A pleasant surprise, I certainly didn’t expect to receive the A+ service I received from Loans.com.au. From my initial enquiry to post settlement, I honestly couldn't find fault. I was kept informed the whole way through. If its high standard of service continues, I feel we will be staying with Loans.com.au for many years. Thank you!„

“ Efficient staff

When I call and leave a message you always call back within the hour. The help and interest rate were both excellent.„

“ Helpful and quick turn around

One of your staff was great in the sales process and offered excellent service. Another member of your team went above and beyond to settle this loan and we appreciate her efforts in getting the process completed. We are very happy with everything so far!„

“ Great customer service

Great service. You guys were great and highly recommended. I've practically become an evangelist for loans.com.au trying to invite friends and family to where they could save money and find great rates!„

“ Online processing is superb

Excellent, quick and efficient service. I particularly like the online processing.„

“ Amazing product

Best loan product in the market and service is just as good as a bank. Why does anyone bother with banks these days?„

“ Best service ever

Your staff did an excellent job arranging settlement in a limited timeframe. Our legal team was impressed.„

“ Easy process

The whole process was easy. The staff were very helpful and kept us in the loop the whole way. Thanks.„

“ Wouldn't go anywhere else

Everything went very smoothly from start to finish. Customer service was excellent.„

“ Great choice we made

I was made to feel welcome from the very start of my application. I will definitely be steering my children to seriously consider changing their home loans to loans.com.au„

“ Very happy. Thank you

Service has been well above average. The product is an incredible one. Very happy.„

“ Stress free process

As my first home lender, I couldn't have asked for better service and timely action. Smooth process and no problem in contacting anytime. Excellent! Thank you so much for making the process as stress free as possible.„

“ Thank you

From my point of view, it has all gone very smoothly. Hassle free :) Well done!„

“ Knowledgeable and efficient

The staff were very helpful each time I called with questions. They really seemed to know their business!„

“ How easy was that!

Really pleased with the information provided to me and proactively replying to my queries.„

“ Exceeded expectatons

I was impressed that every time something happened, I'd get a call or text to let me know. I didn't have to chase anyone for information. My emails were always answered promptly and personally. The customer service was very good. This was my first home loan and I felt like I had someone holding my hand throughout. Will definitely use again.„