loans.com.au reviews

loans.com.au exceeded my expectations. The whole process was made so easy by friendly and helpful staff. The online portal was easy to use especially when sending documents. I have already recommended loans.com.au to my friends.„

Quick and easy application supported by friendly staff. Thank you.„

We are very happy with our experience with loans.com.au. The process was smooth and efficient. It was easy to call and webchat to make an enquiry.„

Thank you for your service from Day 1. Nothing less than professional, friendly and always helpful. Thanks to all the staff. Great work.„

Very helpful customer service team, good interest rate and everything.„

Thank you for being so helpful and responsive. In my experience, the way you handle the first stage of the loan process by going through the application form with the applicant on the phone makes it easier and less daunting. That and the low interest rate won me over as your customer.„

Cheapest rate I have ever seen! Huge savings of money and hassle free process. You guys are awesome.„

Very helpful and friendly service. The loans.com.au team turned a normally difficult finance process into a very easy process.„

Thank you loans.com.au for all your help from day one to settlement date of our loan. It has been an honour to have a professional team to help us. We thoroughly recommended loans.com.au to our friends.„

Fantastic work from loans.com.au team to make our mortgage happen in a very tight time-frame.„

I can't thank you guys enough for your excellent service and interest rate.„

Decent, friendly service, and excellent loan terms from loans.com.au!„

I was refinancing away from a major bank who put every roadblock imaginable in the way. After several months, settlement took place. The loans.com.au team was super patient, very helpful and understanding throughout my complex transactions.„

Your sales team are very professional and I would recommend loans.com.au. Thank you once again.„

Thank you to all staff concerned. Your advice and assistance through the whole process has been amazing!„

The process was easy from start to finish. The people I dealt with were professional and friendly.„

It was a very easy process and it was good to be able to do everything online. The staff were very helpful, informative and promptly responded to all of my queries. Thank you for a pleasant refinancing experience.„

This was the best service I have experienced so far. I wish everybody like loans.com.au were out there.„

I would like to thank you all for your assistance with transferring our mortgage. For us it was the first time we had done this and all of you made this a painless task. Shame there is not more companies out there that have such good customer service skills like you all do. They could take a page out of your book.„

I loved that I dealt with the same person from start to finish. It was great service. Thank you.„

Dealing with loans.com.au was a pleasure and very easy. In the time it took my previous lender to even respond to my enquiry to refinance, my refinancing with loans.com.au was already approved and actioned. Awesome service!„

The whole process was easy and everyone I dealt with was extremely helpful. I especially liked the electronic settlement and the onTrack system to load documents.„

Always kept up-to-date with the progress. Everything ran smoothly and quickly. We are extremely pleased with the service from everyone we have spoken to. Highly recommend.„

Excellent service and loan package. Keep up the good stuff!„

Outstanding service from your sales team. Thank you for guiding us throughout the loan application to settlement.„

Great service, fast and polite. They kept me up-to-date every step of the way.„

I would happily recommend loans.com.au to anyone. I purchased an apartment "off the plan" and they were very accommodating and helpful when it ran over time. Staff were knowledgeable and supportive throughout the loan process.„

Very helpful and friendly service from loans.com.au„

My Lending Officer provided excellent level of service and support. As a first home buyer, I had many questions throughout the loan process, which were responded to in a friendly and prompt manner. Competitive rate and great customer service from loans.com.au„

It was my first experience with this type of online product and I am so happy I contacted loans.com.au. Easy to follow instructions, great service and excellent updates on the tracking tool. Most of all, fantastic rate, which means I am saving money.„

I rarely provide feedback to anyone but I am happy to do so for this loan refinance. The rate is extremely competitive and I just can't fault the service. Assistance was always available and was really worth the effort.„

Thank you very much for making what can be a completely stressful and complicated task, straight-forward and fast. All of the staff I dealt with were professional, helpful and extremely friendly.„

Great service, very professional people. I found the switch from my major bank very easy. Great rates and better services from loans.com.au„

You did a very good job from processing the application until settlement! There were no delays and everything has been ready for settlement within the timeframe. Great job! Thank you loans.com.au team!„

Given your awesome rates, I expected your service to be terrible. Not so! Everything went smoothly.„

If I joined sooner, I could have saved a lot of money. Thank you!„

Thank you so much. You made everything so easy.„

I've been very happy in my dealings with loans.com.au and would recommend them for their great service and competitive rates.„

I was blown away with your service. Not only was it the cheapest interest rate, it was super-fast and super-friendly. Super, super, super is all I can say. Recommend 110% without fail.„

Incredible service. Vastly superior to our Major Bank and we're on their premier banking service, which should be the best they can do.„

I actually work for a major bank and chose to refinance away from my employer. The decision was easy. Your people are motivated, energetic and interested in me. I was informed throughout the entire process of where things were at. Each and every time I called in was respected and my query dealt with promptly. The entire experience has been award winning in my mind. It has made me reflect on ways in which my own organisation could benefit if it adopted some simple yet totally effective options with its own client base. Well done guys. I don't praise often however really have enjoyed the whole process.„

My loan refinance application was processed easily from start until settlement. The team was well-organised and knowledgeable.„

The service is the best I've ever come across. Whatever you're doing, continue as it works really well.„

Everyone we talked to was very helpful and made the process of switching home loans easy.„

Many thanks to my Lending Manager and his team in assisting to get this done in such a timely manner.„

Our Lending Manager provided excellent level of service and support. Very impressed with her great positive attitude.„

Such an easy and straightforward process. I found the online application to be really convenient. Best rate I could find.„

I was again very pleased with the service I received from one of your Lending Managers for my second home loan with you. He was very helpful, courteous and knowledgeable. He deserves a gold star.„

Best loan in the market. It has all the features I need and a great interest rate.„

I was surprised by the high level of service compared to the banks. I was very happy with the customer care and level of service all the way through to the settlement.„

Absolutely brilliant service and very transparent with the online dashboard!„