Our Google Rating
Google Reviews: 437 reviews
See what our customers say about loans.com.au
13 Jul 2021
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I have opted for loans.com.au for my car loan. Loan processing was very smooth and quick. loans.com.au team took the initiative and followed up until my application is processed successfully. Special thanks to Rose for the effort.„
12 Jul 2021
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I just picked up my new car after organising finance through loans.com.au. My contact people through the whole process were unreal. Debra really made sure I knew what was going on and was really sincere in getting the loan through. Mason was always easy to contact and got everything processed super quickly. The process was thorough but quick and painless with their app for uploading docs. The interest rate was great and did not change halfway through the application as I have seen with other companies.„
09 Jul 2021
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Right from the start of application through to settlement, it was a very smooth and easy process, not to mention how quick it all was as well. Loans.com is definitely the best provider I have ever dealt with, and I have absolutely no hesitation in recommending them to anyone looking for the best rate home loans in Australia. Thank you team.„
09 Jul 2021
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Lani has been a pleasure to deal with over a quite lengthy period whilst I was looking for the right home. She has been helpful, optimistic, professional, and responsive. She has made my experience of loans.com.au a very positive one.„
08 Jul 2021
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loans.com.au has a very clear and efficient process. Strongly recommend.„
08 Jul 2021
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They are so quick in everything, fully satisfied with the service that I received from professional and friendly experts at loans.com.au. Special thanks to Mason!„
05 Jul 2021
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Very helpful, answered all my questions, and quick, easy application process.„
01 Jul 2021
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These guys were fantastic! A minute after completing the online application I got a phone call, and it was all smooth sailing from there. Excellent rates and incredibly friendly and constant service. Would definitely recommend!„
30 Jun 2021
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Quick easy to deal with and much better interest than I could receive elsewhere.„
27 Jun 2021
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Every single consultant I had spoken to at loans.com.au has been nothing but friendly and very professional. It's the experience I had received that will definitely make me use this company again. I've never experienced taking out a loan that's been this easy and without filling out too many paperwork. They literally do all the work and all you do is read the contract and sign. It is that simple!!„
25 Jun 2021
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Loan application was seamless & communications with Brodie & Gaurav were exceptional. They explained the process & it was very straightforward, and you get the low advertised rates they advised for the first 12 months. The application was easy to use and the team were very responsive to all my questions.„
18 Jun 2021
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Thanks to Adrienne, the whole process went well. She even processed an overnight transfer so that I can get the car delivered on Friday. Thanks guys.„
15 Jun 2021
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Fantastic services, great communication, running extra mile to help you, thinking outside the box to find the best solution in every individual case.„
10 Jun 2021
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A great loan company I stumbled across on an internet search. They have a discounted interest rate for a number of greener option cars too. It was more competitive than the car dealership loan I was offered. It's online which makes it accessible for the computer literate, but when you call the people are VERY helpful. They looked after me and followed up on everything.„
04 Jun 2021
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It was very easy and seamless working with the loans.com.au team. The process was very straightforward and obviously, you'll get the low advertised rates. The web application they are using is also easy to use and intuitive. The team is very responsive to all the questions that I have, especially my loans officer.„
27 May 2021
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Communication & service is always top level. Always available to ask questions & get through all your document protocols. App is so easy to use & updates, calls & texts are always quick response & stress-free. The team is knowledgeable & very helpful with a great attitude. I recommend loans.com.au very highly.„
15 May 2021
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I recently refinance from CBA to loans.com.au. loans.com.au have been outstanding to deal with throughout the entire process. Simple, fast and super friendly!„
03 May 2021
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Fantastic customer service, fast response to any questions, easy process. Highly recommend.„
20 Apr 2021
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Fantastic experience, smooth from start to finish. In particular, thank you to Matthew and Adrienne for their amazing service (kept us in the loop every step of the way) less than 24hrs between approval and settlement. We are picking up our new car today! Would 100% recommend this company. Thank you loans.com.au„
11 Apr 2021
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Great experience. Everyone I spoke with was very professional and the process was smooth and easy. No messy paperwork and the financials were dealt with completely between loans.com.au and the dealership. Happily, recommend to anyone. New car loans interest rate was really good, also another plus!„
08 Apr 2021
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Great service. Friendly and helpful service. Easy to use app to track your loan application.„
01 Apr 2021
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The team at loans.com.au was very friendly and helpful and so understanding every step of the way. I will recommend them to everyone.„
17 Mar 2021
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I have had few home loan applications done in the last 3 years this was certainly the easiest application. The paperwork is very simple compared to other applications. I am very impressed with the process until now. Highly recommend.„
05 Mar 2021
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The whole process from the initial phone call has been easy, transparent and supportive. Excellent communication, send an inbox and within minutes you have an answer. So helpful, I have refinanced and given one of the big four the flick, they weren't interested in looking after a 20 year plus customer.„
26 Feb 2021
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The process was smooth and easy. Their online systems made providing documents simple and secure. Much better than email back and forth. Service over the phone was also excellent. Lastly and most importantly, I got the best rate on the market with no hidden fees. Can't go wrong!„
25 Feb 2021
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Can’t believe how quick and easy it was to get approved for a car loan. Communication was excellent.„
24 Feb 2021
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Awesome experience. Quick and very easy. Puts the banks (and a lot of other lenders) to shame really with their idiotic requirements and sheer arrogance. I’d recommend these guys every day of the week and twice on Sundays.„
23 Feb 2021
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Easy, clear, and transparent process since the beginning.„
22 Feb 2021
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Special shout-out to Michael, Rose & Adam who were so helpful from my first initial enquiry right through to settlement. The application process was so easy and the team were so quick to get back to me with any updates! So glad I went with loans.com.au and would highly recommend them to anyone looking for a vehicle loan. We love our new car!„
20 Feb 2021
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Easy process and great rate compared to what other lenders offered. Extremely friendly over the phone and no waiting on hold for ages.„
19 Feb 2021
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Very helpful people. Easy to understand. I didn't have to wait on hold hardly at all. I used the online portal to upload all my necessary documents. It made it quite easy to see exactly what was needed. I ended up getting a super low rate on my car loan. The funds were quickly sent through to the dealership. Would highly recommend this lender.„
17 Feb 2021
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I am still getting used to online forms, so I was thankful that there was someone to answer my questions during business hours. The interest rate is really low, no one we spoke to could match it. Fees are also low. Yvonne kept us informed through to the end and let us know what to do to speed up the process where possible.„
16 Feb 2021
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Very easy and fast process. My car loan was approved and settled in 4 days. And the lowest rate I could find in the market for the car I wanted. Outstanding customer service. Definitely recommend them.„
15 Feb 2021
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Loved my experience with loans.com.au, easy to work with, quick process with plenty of help along the way where needed. Competitive rates, much better than the banks. Can’t fault the business or the process. Special shout-out to Adrienne and Tiffany for helping me get the car I wanted!„
14 Feb 2021
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Massive thanks to Adrienne and the rest of the team for helping me sort my new car loan in only a couple of days. Everyone I spoke to was friendly and professional. By far the smoothest and quickest financing experience I have had. 10 out of 10 would lend again.„
13 Feb 2021
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Great, seamless process (even with a few minor hiccups!) Very professional team, I'm extremely happy with Rose and her team as my loan specialists. Glad I decided to use loans.com.au for my car loan.„
12 Feb 2021
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It was easy-going step-by-step process and at most transparency and offered a Car Loan a very good interest rate. Thank you loans.com.au for helping me get my first dream car.„
11 Feb 2021
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These things are never easy and straightforward but loans.com.au simply afforded the opposite experience which was refreshing. Everything was easy, quick, and done online. Massive thanks to Sio and Adam for facilitating it all and keeping me posted with updates. Thanks legends!„
10 Feb 2021
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The whole team is extremely professional and very efficient. Nothing is a problem, and their can-do attitude is so refreshing. My loan manager Sio was available anytime I had questions and the communications were prompt. It’s been a great experience for me and the rates are hard to beat. Great job all concerned.„
04 Feb 2021
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Unbelievable quick, friendly and most importantly professional. This is our second loan now, highly recommended„
03 Feb 2021
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These things are never easy and straightforward but loans.com.au simply afforded the opposite experience I found refreshing. Everything was easy, quick, and done online. Massive thanks to Sio and Adam for facilitating it all and keeping me posted with updates. Thanks legends!„
01 Feb 2021
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Nothing but amazing experience! Sio was on hand to take each and every phone call and action everything within minutes made life so much easier.„
30 Jan 2021
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The team was really easy to approach and very responsive. It was a very quick process and with their on-track app everything was transparent and was easy to track the process. I want to thank Rose for her continuous support and follow-up that was provided. Thanks.„
29 Jan 2021
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Fantastic experience with a car loan, they even found us a lower rate. Couldn’t be happier with the experience as a whole.„
27 Jan 2021
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It has been great dealing with loans.com.au. My lender Brodey and settlement officer Ryan made it so simple. They both followed up and helped me from a to z.„
27 Jan 2021
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Really great and efficient service.„
25 Jan 2021
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Rick helped me with the application and pre-screening and was a very effective communicator in outlining all requirements for approval. Yvonne took control of the whole process and the loan was settled and transferred in essentially 3 days. They both were very effective in communicating and chasing upright to the end.„
24 Jan 2021
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A great loans company! Great service made everything easy, and everything was done really quickly and my loan went through without any issues!„
24 Jan 2021
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What a great team, professional, efficient, and super to deal with. So happy with their service. I had an issue with my car on delivery so had to return it, they were so helpful in sorting out a second loan. Really happy. Thanks Adrienne and Rick.„
21 Jan 2021
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Fast prompt service.„
21 Jan 2021
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Such a great experience. The app made settlement so quick and easy, and documents were being reviewed as soon as I uploaded them. The interest rate was very competitive beating the banks. Highly recommend.„