Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Daniel Z. | Hillcrest, SA
August 17, 2017
Very friendly and helpful customer service. Outstanding value. Easy to go through refinancing process. So what are you waiting for? :)
Maria I. | Lilydale, VIC
August 09, 2017
I am very happy to be one of your customers and save money on my loan. Everyone was very helpful. I was very happy with customer service I received.
Nicholas F. | Diamond Creek, VIC
August 03, 2017
What a brilliant experience. Got a great rate and our first investment loan. Highly recommend!
Catherine C. | South Windwor, NSW
August 02, 2017
We were happy with the whole process of changing our lenders. Happy to recommend loans.com.au to anyone. Friendly and professional service ! Thanks.
Richard B. | West Wodonga, VIC
July 28, 2017
I have all my loans with loan.com.au. Staff are friendly and I am a very happy customer at present.
Xin D. | North Mackay, QLD
July 25, 2017
Staff from the contact centre are excellent! They are helpful, knowledgeable, patient, and more importantly, I can understand them.
Melanie G. | Point Cook, VIC
July 18, 2017
The home loan application process is very simple and straight forward. Friendly staff helped us with the journey. I couldn't be happier.
Adam B. | Derrimut, VIC
July 18, 2017
I was initially interested due to the attractable interest rate. The team at loans.com.au were very helpful and supportive throughout the process, especially that I was a first home buyer.
Daniel M. | McKinnon, VIC
July 13, 2017
Great service adding in my investment property loans to the home loan with loans.com.au. It was more than one percent cheaper rate! Bye bye big banks!