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Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Google Reviews: 298 reviews - 4.6 star rating
Kelly D.
October 21, 2020
I would definitely recommend this lender. Friendly service and very prompt. I literally heard from them within a minute or 2 after I’d lodged my online application. The loan was approved in record time. And zero paperwork - it was all online. I’d not heard of loans.com.au before until I ran a comparison website. I’m grateful that I found them.
Ann J.
October 21, 2020
The team were extremely helpful and over the process so easy and fast. I really liked the app to upload documents and seeing the progress of our application. Kate was great to deal with, always happy to answer questions and keep me updated on next steps. The interest rate was best in the market.
Chethan G.
October 20, 2020
Extremely clear and straight forward loan application process. Prompt customer service!
Craig M.
October 20, 2020
Great service and very helpful all the way. From Luke who got things happening to Yvonne who steered me through to the end. A big thank you to all the team and we are enjoying our new car.
Michael S.
October 20, 2020
Best rates, good service. What else could you ask for?
Obakeng M.
October 20, 2020
Really great customer service particularly from Yvonne who moved fast to progress my paperwork. Would highly recommend.
Tracie P.
October 20, 2020
loans.com we’re the best. So easy to deal with. Answered all my queries really fast. They didn’t put me through the wringer like other banks, the process was quick and easy. Fully approved within a few days.
Leia E.
October 20, 2020
Trina helped me throughout my loan and was super helpful!! Nothing was too hard and they made sure everything was done as efficiently as possible. I’ve also done research and they have the lowest rates that I could find! If I needed another loan I will definitely be using them again.
Hasti B.
October 20, 2020
Lowest interest rate I could find for a car loan. Quick approval. Low establishment fee. Responsive phone lines. Special thanks to Kate.
