Customer Reviews

Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.

Google Reviews: 298 reviews - 4.6 star rating

Got my loan for my car in 48 hours


October 18, 2020

Great people, great service, quick response to questions and got my loan for my car in 48hrs. Would recommend them to anyone 100%.

onTrack portal system allows for complete transparency


October 16, 2020

Great process from beginning to end, would happily recommend and will use again. The online ontrack portal system allows for complete transparency with what stage your application is at and was never left on hold for over 30 seconds during the entire process.

Every team member was professional


October 14, 2020

Every team member was professional, friendly and went over and above to help. Kate was amazing in assuring me along the way. Ranga was helpful in setting me up. An awesome experience and will definitely use them again.

Our experience was good with


October 14, 2020

Shanalee was particularly helpful considering our circumstances. Although we didn’t get the amount we were originally pre-approved for and didn't receive an explanation as to why, she made sure she got us best result possible. There were a few set backs and a bit of wait hearing back, but we ended up settling our loan and picking up our new car within a week!

Fast and efficient finance


October 13, 2020

Fast and efficient finance. Quick approval with no hassles at all. They looked after everything, got us a great low rate that we couldn't beat elsewhere. Thank you Matt & Mon.

onTrack app was so easy to use


October 12, 2020

The customer service was fantastic, Michael was extremely helpful and everything was explained from the very first phone call right through the process. It was quick and efficient, I had regular phone calls to keep me up to date and the onTrack app was so easy to use. I would definitely recommend

Incredibly easy process


October 05, 2020

Incredibly easy process. Found the customer service provided by Payton & Sio to be friendly, professional and efficient. I will be recommending to friends and family.

Highly recommend to anyone


October 02, 2020

Buying a car with has been a very easy and quick process. Great communication from my loan officer and the team at every step of the way. Highly recommend to anyone looking to buy a new or dealer used car.

Really fast turn around


October 01, 2020

Really fast turn around when we needed a new car, we felt looked after every step of the way.