Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Caitlin M. | Helensvale, QLD
September 04, 2015
Everyone we talked to was very helpful and made the process of switching home loans easy.
Kai F. | Eastwood, NSW
August 29, 2015
Many thanks to my Lending Manager and his team in assisting to get this done in such a timely manner.
G. Dunna | Glenfield, NSW
August 26, 2015
Our Lending Manager provided excellent level of service and support. Very impressed with her great positive attitude.
Luke A. | Coorparoo, QLD
August 22, 2015
Such an easy and straightforward process. I found the online application to be really convenient. Best rate I could find.
Philip Q. | Kellyville Ridge, NSW
August 20, 2015
I was again very pleased with the service I received from one of your Lending Managers for my second home loan with you. He was very helpful, courteous and knowledgeable. He deserves a gold star.
Adrian O. | Brighton, VIC
August 17, 2015
Best loan in the market. It has all the features I need and a great interest rate.
Daniil Z. | Werribee, VIC
July 13, 2015
I was surprised by the high level of service compared to the banks. I was very happy with the customer care and level of service all the way through to the settlement.
Emily C. | Golden Grove, SA
July 09, 2015
Absolutely brilliant service and very transparent with the online dashboard!
Merryl H. | Simpson, VIC
July 04, 2015
Loans.com.au was always patient and helpful and kept in touch with me to make sure I didn't need any help. Excellent service, keep it up.