Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Google Reviews: 298 reviews - 4.6 star rating
Yousif M. | Denham Court, NSW
March 12, 2020
loans.com.au have an excellent customer service.
Dirk P. | Nedlands, WA
November 27, 2019
onTrack is very good to inform customer about the progress of the application and to upload documents in own time.
Ana M. | Hepbum, VIC
November 14, 2019
Impressed with the timely and accurate communication throughout the process of approval and settlement. I have been and will recommend you to friends and clients.
Gemma D. | Telopea, NSW
November 11, 2019
Surprised by how efficient loans.com.au team was considering I was based in NSW and they were in QLD. So much easier, would highly recommend.
Darren B. | Deniliquin, NSW
November 02, 2019
From start to finish with loans .com communication was easy hassle free and good people to deal with.
Yi Z. | Doncaster, VIC
October 26, 2019
The Lending Manager and Sales Support I dealt with were both very professional and extremely efficient. Good people brought much more add-on value to the low interest rate. I won't have hesitations in recommending loans.com.au to my friends.
John C. | Highfields, QLD
October 09, 2019
Great service and very friendly staff to help with all aspects of the application.
Mark B. | Merriwa, WA
September 26, 2019
Loans.com.au is tailored to make the whole process very smooth. Well done guys and thank you very much!
Sarah P. | Geelong West, VIC
September 23, 2019
The customer service and lending teams were both responsive and the online platform really eased the process.