Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Daniil Z. | Werribee, VIC
July 13, 2015
I was surprised by the high level of service compared to the banks. I was very happy with the customer care and level of service all the way through to the settlement.
Emily C. | Golden Grove, SA
July 09, 2015
Absolutely brilliant service and very transparent with the online dashboard!
Merryl H. | Simpson, VIC
July 04, 2015
Loans.com.au was always patient and helpful and kept in touch with me to make sure I didn't need any help. Excellent service, keep it up.
Pranav P. | Wynn Vale, SA
July 01, 2015
I am extremely happy with Loans.com.au. Their service and team members are very friendly and co-operative. I got the best deal in market today. Thank you.
Pratheeb J. | Subiaco, WA
June 23, 2015
Your sales representatives were excellent, patient and helpful to the end. I would like to take this moment now to pass on my thanks as I believe I received exceptional service.
James M. | Cranbourne West, VIC
June 11, 2015
I was very happy with the whole process. Your staff kept me in touch with everything that was happening.
Ranjanna S | Edmondson Park, NSW
June 04, 2015
You have a great team, keep it up. Very happy with the service, thanks for everything.
Ho Yin W. | Chadstone, VIC
May 30, 2015
Excellent service. Staff is knowledgeable, helpful, and consistent. They are highly intelligent and professional. Process was simple to follow.
Matthew B. | Padbury, WA
May 29, 2015
From the application process to the settlement, it was an absolutely flawless process. The team were so friendly and helpful and the level of service is fantastic. I'm so glad I chose loans.com.au as my lender.