Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Martin F. | Randwick, NSW
September 22, 2014
Very pleased with the service and communication throughout the process, combined with the best rates I could find. I have already passed on the feedback to other friends looking to borrow.
Michelle M. | Belmont, WA
September 21, 2014
The process was very straight forward and I got lots of help in completing the paperwork. Your support staff were excellent. I felt like I had the best support in navigating a process that I thought would be difficult. I would definitely and already have recommended your organisation to my friends.
Lynne H. | Westdale, NSW
September 13, 2014
Excellent service, knowledgeable, professional & friendly. Nothing ever a bother. I am very happy. Thank you!
Lee-Anna W. | Coolangata, QLD
September 11, 2014
The entire loan application process went very smoothly. Customer service is brilliant. I highly recommend loans.com.au
Qichang F. | Carlingford, NSW
August 23, 2014
Very professional and efficient to have my home loan refinance done with a great low rate.
Shane R. | Noble Park, Victoria
August 19, 2014
I had no issues with the whole process. The main thing I liked was you kept me informed as to how the loan was tracking and what stage it was at. I have already started recommending you to my friends.
David E. | Chermside, QLD
August 12, 2014
My finances are quite complicated but I managed to get a low rate loan approved and now in place. Thanks to the help of staff at loans.com.au
Claire P. | Dudley, NSW
August 05, 2014
After commencing an application with another online lender we came to loans.com.au frustrated with a slow process. We found the application process very easy, the staff very fast and professional, and the system very efficient. Thank you for getting things done very quickly.
Dan B. | Spring Hill, QLD
July 28, 2014
Thank you for partnering me on the journey to buying my home. The knowledge and friendliness of all staff I have dealt with have translated into top service.