Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Google Reviews: 307 reviews - 4.6 star rating
Catherine C. | South Windwor, NSW
August 02, 2017
We were happy with the whole process of changing our lenders. Happy to recommend loans.com.au to anyone. Friendly and professional service ! Thanks.
Richard B. | West Wodonga, VIC
July 28, 2017
I have all my loans with loan.com.au. Staff are friendly and I am a very happy customer at present.
Xin D. | North Mackay, QLD
July 25, 2017
Staff from the contact centre are excellent! They are helpful, knowledgeable, patient, and more importantly, I can understand them.
Melanie G. | Point Cook, VIC
July 18, 2017
The home loan application process is very simple and straight forward. Friendly staff helped us with the journey. I couldn't be happier.
Adam B. | Derrimut, VIC
July 18, 2017
I was initially interested due to the attractable interest rate. The team at loans.com.au were very helpful and supportive throughout the process, especially that I was a first home buyer.
Daniel M. | McKinnon, VIC
July 13, 2017
Great service adding in my investment property loans to the home loan with loans.com.au. It was more than one percent cheaper rate! Bye bye big banks!
Angela B. | Banksia Grove, WA
July 11, 2017
Fantastic and friendly easy experience. I'd recommend loans.com.au to everyone!
Ashley F. | Narre Warren South, VIC
July 10, 2017
Very happy with all parts of the application process. When I uploaded documents and asked a question via secure mail, I received a quick response. The overall deal was excellent.
Nicholas V. | Tregear, NSW
July 08, 2017
I have been quite impressed with the customer service at loans.com.au. I requested a fast settlement and that was exactly what I got. Everyone I dealt with were all friendly and yet very professional. I will definitely be referring loans.com.au.