Customer Reviews

Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.

Google Reviews: 307 reviews - 4.6 star rating

Experienced the best service


May 30, 2016

This was the best service I have experienced so far. I wish everybody like were out there.

Painless customer service


April 22, 2016

I would like to thank you all for your assistance with transferring our mortgage. For us it was the first time we had done this and all of you made this a painless task. Shame there is not more companies out there that have such good customer service skills like you all do. They could take a page out of your book.

Great support from Lending Manager


April 08, 2016

I loved that I dealt with the same person from start to finish. It was great service. Thank you.

Quick refinance approval


March 31, 2016

Dealing with was a pleasure and very easy. In the time it took my previous lender to even respond to my enquiry to refinance, my refinancing with was already approved and actioned. Awesome service!

Electronic settlement and onTrack


March 24, 2016

The whole process was easy and everyone I dealt with was extremely helpful. I especially liked the electronic settlement and the onTrack system to load documents.

I highly recommend


March 20, 2016

Always kept up-to-date with the progress. Everything ran smoothly and quickly. We are extremely pleased with the service from everyone we have spoken to. Highly recommend.

Excellent loan package


February 23, 2016

Excellent service and loan package. Keep up the good stuff!

Outstanding service


January 27, 2016

Outstanding service from your sales team. Thank you for guiding us throughout the loan application to settlement.

They kept me up-to-date


January 20, 2016

Great service, fast and polite. They kept me up-to-date every step of the way.