Customer Reviews

Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.

Google Reviews: 307 reviews - 4.6 star rating

Patient, helpful and understainding team


July 11, 2016

I was refinancing away from a major bank who put every roadblock imaginable in the way. After several months, settlement took place. The team was super patient, very helpful and understanding throughout my complex transactions.

Professional sales team


July 04, 2016

Your sales team are very professional and I would recommend Thank you once again.

Amazing advice and assistance


June 25, 2016

Thank you to all staff concerned. Your advice and assistance through the whole process has been amazing!

Easy from start to finish


June 22, 2016

The process was easy from start to finish. The people I dealt with were professional and friendly.

Pleasant refinancing experience


June 12, 2016

It was a very easy process and it was good to be able to do everything online. The staff were very helpful, informative and promptly responded to all of my queries. Thank you for a pleasant refinancing experience.

Experienced the best service


May 30, 2016

This was the best service I have experienced so far. I wish everybody like were out there.

Painless customer service


April 22, 2016

I would like to thank you all for your assistance with transferring our mortgage. For us it was the first time we had done this and all of you made this a painless task. Shame there is not more companies out there that have such good customer service skills like you all do. They could take a page out of your book.

Great support from Lending Manager


April 08, 2016

I loved that I dealt with the same person from start to finish. It was great service. Thank you.

Quick refinance approval


March 31, 2016

Dealing with was a pleasure and very easy. In the time it took my previous lender to even respond to my enquiry to refinance, my refinancing with was already approved and actioned. Awesome service!