Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Google Reviews: 307 reviews - 4.6 star rating
Peter P. | Taylors Hill, VIC
January 02, 2015
When I call and leave a message you always call back within the hour. The help and interest rate were both excellent.
Alan S. | Sylvanie, NSW
December 31, 2014
One of your staff was great in the sales process and offered excellent service. Another member of your team went above and beyond to settle this loan and we appreciate her efforts in getting the process completed. We are very happy with everything so far!
Brian M. | Boronia, VIC
December 22, 2014
Great service. You guys were great and highly recommended. I've practically become an evangelist for loans.com.au trying to invite friends and family to where they could save money and find great rates!
Nicholas G. | North Bondi, NSW
December 17, 2014
Excellent, quick and efficient service. I particularly like the online processing.
Nicholas R. | Unley, SA
December 12, 2014
Best loan product in the market and service is just as good as a bank. Why does anyone bother with banks these days?
Garry C. | Wagga Wagga, NSW
December 01, 2014
Your staff did an excellent job arranging settlement in a limited timeframe. Our legal team was impressed.
Paul G. | Dalyellup. WA
November 26, 2014
The whole process was easy. The staff were very helpful and kept us in the loop the whole way. Thanks.
Robyn L. | Seven Hills, NSW
November 15, 2014
Everything went very smoothly from start to finish. Customer service was excellent.
Geoffrey W. | Towradgi, NSW
November 10, 2014
I was made to feel welcome from the very start of my application. I will definitely be steering my children to seriously consider changing their home loans to loans.com.au