Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Google Reviews: 307 reviews - 4.6 star rating
Craig N. | Eagleby, QLD
November 03, 2014
Service has been well above average. The product is an incredible one. Very happy.
Jeremy P. | Port Douglas, QLD
October 31, 2014
As my first home lender, I couldn't have asked for better service and timely action. Smooth process and no problem in contacting anytime. Excellent! Thank you so much for making the process as stress free as possible.
Peter B. | Athelstone, SA
October 27, 2014
From my point of view, it has all gone very smoothly. Hassle free :) Well done!
Paula S. | Greenwith, SA
October 23, 2014
The staff were very helpful each time I called with questions. They really seemed to know their business!
Gagan S. | Craigieburn, Victoria
October 21, 2014
Really pleased with the information provided to me and proactively replying to my queries.
Alexia W. | Toormina, NSW
October 20, 2014
I was impressed that every time something happened, I'd get a call or text to let me know. I didn't have to chase anyone for information. My emails were always answered promptly and personally. The customer service was very good. This was my first home loan and I felt like I had someone holding my hand throughout. Will definitely use again.
Michael B. | Brooklyn, VIC
October 13, 2014
Excellent service throughout the whole loan application :-)
Justin W. | Mount Kuring-Gai, NSW
October 06, 2014
Absolutely brilliant customer service, great updates on progress. Everything was explained clearly and even the marketing of extra products was done in a polite and unforceful way.
Martin F. | Randwick, NSW
September 22, 2014
Very pleased with the service and communication throughout the process, combined with the best rates I could find. I have already passed on the feedback to other friends looking to borrow.