Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Scott N. | Yeronga, QLD
November 15, 2017
Very smooth process and great product. Very happy new customer.
Mike K. | Kippa-Ring, QLD
November 09, 2017
Everyone was very helpful, friendly and efficient.
Jenni J. | Parkdale, VIC
November 06, 2017
Great experience and such an easy process. Very happy we have moved our loan away from the big four. Highly recommended.
Atul S. | Merrylands, NSW
November 04, 2017
Live Chat is a very helpful service where they could connect you to the sales team and address queries effectively. A support contact for your loan is a good idea as it gives ownership from loan application to settlement. I am likely to move another loan of mine to you soon. Great! Keep it up!
Clinton G. | Warragul, VIC
October 27, 2017
Very good rates and service. It was a simple process to refinance and will definitely recommend to others. Thanks.
Wei Z. | Dundas, NSW
October 25, 2017
I would like to say thank you to my loan managers for all the assistance. They went above and beyond for my application to make everything completed with no troubles at all.
Brigida B. | Bexley, NSW
October 22, 2017
Great experience with loans.com.au. Very quick, efficient and helpful staff. I will definitely recommend them to my family and friends.
Christopher V. | Point Cook, VIC
October 21, 2017
After being a customer for over 15 years with one of the nationalised banks, I decided to move my business to loans.com.au. I was very happy with the whole process and the customer service experience was awesome. I highly recommend loans.com.au
Carolyn S. | Klemzig, SA
October 12, 2017
Loans.com.au staff have been very professional, friendly and super efficient. I have dealt with many banks over the past few decades and have found loans.com.au to be one of the best and the only current provider that could offer the best rate, product and excellent service. Well done and keep up the great work!