Case Study: Wally
We're interviewing some of our amazing loans.com.au customers to get to know their car buying stories.
We had a chat with Wally, a Gold Coast-based former professional rugby league player and business development professional, to learn about his experience using loans.com.au to finance his car purchase.
Background
Wally was in the market for a new vehicle after deciding it was time to upgrade from his older car. With help from his son-in-law, who has experience buying cars, Wally attended a car auction in Brisbane. Together, they set out to find the right vehicle—eventually landing on a Mazda CX-5 with low kilometres and in great condition.
Challenge
- Wally needed to secure a car loan before attending the auction.
- He also wanted to make sure the finance process was simple and straightforward.
“My experience with loans.com.au was very smooth and easy.”
Solutions
- Wally searched online for a car loan provider and found loans.com.au.
- He was pre-approved before attending the auction, giving him confidence and a clear budget.
How was your loans.com.au experience?
"My experience with loans.com.au: Australia's Home of Loans was very smooth and easy. I found them through a bit of Googling and decided to give them a try. Once I applied, I was pre-approved before I even went to the auction, which was great because it gave me a target price range. That helped me stay focused and know what I could afford.
The whole process—from providing ID to confirming my income—was handled quickly and professionally. I used both the app and phone support, and it all worked out really well. There were no hassles, and everything was clearly explained to me.
What I really liked was how upfront and straight-talking they were. They told me exactly what the deal was, what the loan included, and what I’d need to provide. I felt very comfortable with it all. It was a fixed -ate loan, and everything was laid out clearly from the beginning. I’d rate the whole experience a 10 out of 10.”
loans.com.au customer?
If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.
