Case Study: Paul
We're interviewing some of our amazing loans.com.au customers to get to know their home buying stories.
We had a chat with Paul, an Adelaide-based IT Manager, and asked him a few questions about his experience, challenges, and how he overcame them.
Background
Paul’s wife Kylie had been renting a space for her Pilates studio in North Adelaide for over a decade. When a commercial unit became available within the same complex, they saw a golden opportunity to secure a permanent home for the business. After consulting with their financial adviser, they decided to set up a self-managed super fund (SMSF) and purchase the property through it.
Challenge
- Navigating the complexities of purchasing a commercial property via an SMSF for the first time.
- Having to set up the SMSF and secure financing at short notice after returning from an overseas holiday.
“Thanks to loans.com.au, we were able to act quickly, buy the property, and set our business up for the long-term.”
Solutions
- Their financial adviser recommended loans.com.au for our specialised SMSF Commercial loan options, which aren't readily available elsewhere.
- Our online system guided Paul every step of the way, offering transparency, seamless communication, and quick document processing.
How was your loans.com.au experience?
"The whole process was seamless from start to finish. This was our first time doing a loan entirely online, and while I initially had some doubts, the platform was incredibly clear and easy to use. We always knew exactly what was needed and when. Communication was spot-on, and the documentation team was exceptionally prompt—documents were checked and approved within a day, which is a big contrast to other experiences we’ve had. Thanks to loans.com.au, we were able to act quickly, buy the property, and set our business up for the long-term. We would never have been able to do this without their support. My wife is now operating out of a beautifully renovated, street-facing studio with better visibility and increased foot traffic. It’s been a game-changer for both our business and our financial future.”
loans.com.au customer?
If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.
"They were responsive, always following up quickly, and we tackled each challenge as it came."
"I’d absolutely recommend loans.com.au to anyone looking for a straightforward and supportive lending experience."
"This experience has been straightforward, sensible, and genuinely helpful."