Are there any fees involved in applying?
How do I apply for a loan?
What if part of my deposit is gifted funds?
When can I use your live chat hub?
What do I need to apply for a construction home loan?
How long will it take to have a preliminary approval?
My loan has been approved. What happens next?
Where and when can I reach your Customer Care Department?
How long will it take to get formal approval of my loan?
What makes unique from its competitors?
How is my borrowing capacity calculated?
How is the Lenders Mortgage Insurance (LMI) premium calculated?
How can I check my current interest rate?
Can I make additional repayments to fixed term home loans?
What are the supporting documents for Purchase of Property?
What are the supporting documents for Refinance?
What is the cost to break a fixed rate home loan before the end of the term?
Can my FHOG be considered part of my savings and deposit?
How can I access my online account?
Can I pay out my loan?
Do you have calculators available on the website?
What can do to assist me if I am experiencing financial difficulty?
How do I amend an existing direct debit?
How do I appoint a third party?
How do I BPay using my existing account
How do I set up a direct debit?
What is my current loan rate?
Are there any fees associated with accessing my online access?
How do I ensure that your online access is fully-secure when managing my finances?
How often do I make loan repayments?
Can I increase/decrease my repayments?
When do I start repaying my loan?
How is my repayment calculated?
Can I have both fixed and variable rates on my home loan?
Can I redraw on my existing home loan?
Is there a way for me to know which loan is suited to my needs?
Where can I see a list of all your product and their features?
How do I know if I'm eligible to get a FHOG?
Can I make extra or additional repayments?
Can I have multiple payment dates?
When is my next repayment date?
What is the difference between variable and fixed rates?
Do you always require valuation of property?
What should I do if I am already in arrears or default?
How much deposit do I need to have to apply for a home loan?
How do I set up a prenominated account?
What is my current redraw balance?
How do I track my application?
Is there a way to check my current repayments?
When can I reach your Lending Managers?
What will I pay as discharge fees?