Case Study: Gopal
We're interviewing some of our amazing loans.com.au customers to get to know their car-buying stories.
We had a chat with business analyst Gopal and asked him a few questions on his experience, challenges, and how he overcame them..
Background
I had never owned a car before, but when my son arrived, I knew it was time to buy. After some shopping around, I found a new Toyota RAV-4 hybrid at a dealer and decided to buy it.
Challenge
- The dealer offered me finance but the interest rate was very, very high. I needed to find a better rate.
“I was very happy with the loan. I would recommend the company and would consider switching my property loans to loans.com.au in the future.”
Solutions
- I walked out of the dealer and Googled other car lenders. loans.com.au came up and I saw they had a much better interest rate. When I contacted them online, they quickly called me back and approved my loan, saving me a significant amount of money.
How was your loans.com.au experience?
Initially, after finding loans.com.au I was not sure about it. I hadn’t heard of the company and I had more confidence in the big banks or dealer finance. Because the rate at loans.com.au was so attractive, I worried that it was too good to be true, but once I spoke to the team online, and realised how well trained and professional they were, I had a lot more confidence in the company. After I applied, I found that the app worked well and overall, I was very happy with the loan. I would recommend the company and would consider switching my property loans to loans.com.au in the future.
loans.com.au customer?
If you’re a loans.com.au customer and would like to be featured, we’d love to hear from you! Send us an email at community@loans.com.au and we’ll get in touch.
"I was updated along the along the track and it all turned out perfectly. I would certainly recommend loans.com.au to other car buyers."
"easy to deal with and they had a lovely competitive interest rate."
It was never a hassle, never a problem, he always had the right answers and just made it so, so easy. It was a good experience and then I put it through. Got the approval done. Got a great rate.