loans.com.au reviews

Loans.com provided me or the information I needed and guided me through the process with no surprising fees„

Refinancing our SMSF home loan was easier with ‘loan.com.au’. The staff were very helpful and friendly. We like the loan application tracking app ‘OnTrack’ and loan money managing app ‘smart Money’. We would recommend ‘loan.com.au’ to our family members and friends.„

Really good work with loans.com.au, on track app gave md clear understanding of how the process is going. Also special thanks to Jasmine and Camelia, for your patience and effort in my case.„

Big banks let me down, so I went to Loans.com.au for a better deal. Not only was it better, it was better in every regard. The whole journey was seamless and timely, the package was better than anything I could find with the big banks. Being an online process I found it super convenient, and the help if any was prompt and accurate. The application was straight forward, and the website was easy to navigate and understand. The costs were within my expectations and the rate is very competitive. Overall a very happy customer.„

Loan process was easy and transparent. Team was very clear and supportive. Will definitely recommend.„

Everything was easy to follow and do, and there was follow up calls at every step if I needed them. The rate was awesome too.„

All the staff were extremely helpful and friendly. Turn around from approval was exceptionally fast. Very happy customer indeed, can’t recommend them enough!„

Very helpful staff with great communication made the proceed very easy and hassle free„

Very easy and quick to apply. Ray is very knowledgeable and explained the process and the loan clearly!„

After doing some research on different financial institutions, I found loans.com.au provided a competitive rate compared to other lending agents. Using an online lender for the first time, I wasn't sure how it all worked. The first home loan process went very smoothly so much so that we made inquires about getting a 2nd loan for an investment property. Ray, the lending manager was incredibly helpful and knowledgeable. He looked at our finances and was able to provide several options for us to consider. Loans.com.au will definitely be our first go to lender should we proceed with purchasing an investment property.„

My experience was excellent. Adam who I initially spoke to was very professional and walked me through all options. The service from my case officer was also easy keeping me informed the whole time. I would highly recommend loans.com.au„

Kept up to date from day 1 to settlement and always prompt in answering any questions„

I had looked around for comparable rates and these guys were too good to go past. But then I was pleasantly surprised by how smoothly it al went! The process was excellent! Applying for credit is never fun but these guys were excellent. They were in constant contact; they answered the phone when I called; they had a very useful app that I could check and upload docs through; they were responsive to my requests and they were fast! The only issue I had was that I didn’t receive any notifications through the app at all and only stumbled upon a couple of messages by chance. That MAY have been me rejecting notification requests on set-up but I couldn’t rectify it through my notification settings so I just had to remember to check it daily. I wouldn’t hesitate to use these guys again if I needed a loan. They were excellent!„

Excellent customer service. Easy and fast loan process. The person took all necessary documents and expedited the process.„

After shopping through numerous lenders where they offered interest rates in the high figures (7% and 9%), loans.com.au offered a low interest rate below 6%. Dealing with the organisation was easy and every person I spoke to was absolutely perfect. I will always recommend their services. If you need a loan, they’re your guys. Thank you so much, I wish I can give you guys 5 more stars.„

From getting pre-approval to settlement, the team were easy to deal with and submitting documentation through the portal was an easy process. Ray the lending manager was extremely helpful - I'm a first home buyer and he was able to explain things clearly to me along the way, which is what I needed. Finance was done super quickly as well. Highly recommend loans.com.au.„

From the initial phone call Ray was professional and very helpful. He went through all options and made the whole process easy and stress free. Have already recommended him and loans.com.au to family & friends.„

Extremely happy with these guys. I checked them out initially for their low rates but was most pleased with the various team members who helped arrange my loans, especially Ray the lending manager - absolute legend and he deserves a raise - such a great guy who sorted us out all along the way and explained everything very clearly. The entire team were all very patient as it took a long time for us to find a property, including a few false starts at auction. No wait times on the phone with them either. 100% recommended, especially after my experience of being with a major lender for a long time and paying above market interest rates for my loyalty.„

Seamless experience. Friendly and efficient service.„

The whole process from my initial phone enquiry to my loan being approved was so easy and simple. Ray was amazing. He put my nerves at ease and was able to give me sound financial advice. I would definitely recommend loans.com.au to my family and friends.„

I had the pleasure of dealing with Ray G for my refinance from one of the majors. The process was a breeze and seamless. Ray is spot on and cares. I have recently got approval for my investment properties. I needed the approvals escalated by Ray and Jordan did wonders to get this through in a compliant in a seamless manner. I recommend moving to loans.com.au and dealing with Ray directly. What a star!„

I have been dealing with loans.com.au since last few years. I have also dealt with big banks in past. Compared to big ones, the service provided by loans.com.au is far superior - they always responded in timely manner, didn't ask unnecessary details and offered one of the best interest rate on the market. My dealings with Ray and the teams in this company always have been superb. Keep up the good customer service.„

I highly recommend loans.com.au. I have previously always been with the big banks and the thought of having loans or banking without a branch in my local town was almost unheard of. My views changed fast once covid hit! Two years I tried to contact my bank, by phone, email, branch, call centres whatever means I could with no luck. My interest rates were increased and with multiple accounts, charges and fees we needed to review our finances with someone who would listen and understand our financial life, dreams, and current situation. That person was Ray Glowacki Lending Manager at loans.com.au! Thank you Ray for giving us exactly what we wanted when no other bank would listen. Your customer service is exceptional and it was nice to have someone actually speak to you multiple times just to “touch base” throughout the fast loan turnaround time. I highly recommend Ray and loans.com.au to anyone struggling with any banks. You won’t regret it!„

Can honestly say the positive reviews for loans.com.au are all true. The process for me was pain free and extremely quick from enquiry to settlement. You get assigned a lending manager and Matthew who was my lending manager provided me with exceptional customer service. A big thank you to him and other team members who assisted along the way to make the process as efficient and smooth as it was. From my experience, I would not hesitate in highly recommending loans.com.au to others. Many thanks.„

My experience has been extremely satisfying. Dealing with an experienced and professional team makes all the difference. I recommend loans.com.au highly„

The best loan lender I have ever dealt with. Ray from loans.com,au was as efficient and supportive. He made the loan application process sounds easier and stress less. I am so glad that I found loans.com.au from online and now never looked back. Thank you Ray doing the hard work behind the scene and a friendly team in general. I found it unusually contactable given that during covid time you generally have to wait for an hour on the phone before you talk to someone but loans.com.au seems to be on top of the game, a friendly over the phone may sound traditional but it’s the human you are dealing with and it made everything possible. I would recommend to anyone I know looking for loans.„

Low rates, easy to deal with and great staff 5/5.„

Quick service. No ridiculous requests for documents to get loan. All online and great rates.„

To be honest, this process was fairly straightforward. What started with an online inquiry on their website chat with a representative moved very quickly to a pre-approval. From then on their online portal kept us updated and having the ability to follow the progress without having to pick up the phone was great. Overall from start to finish was a couple of weeks. Besides we consolidated and still ended up paying lower rate than our previous mortgage with a big 4 bank. Happily recommend them.„

In one year we saved more money with loans.com.au than what we did with Suncorp in three years! All our mortgages are with loans.com.au. The fixed rate with Suncorp was 3.99% initially and once the fixed period ended, they automatically applied a 5.49% rate. Needless to say we consider Suncorp a criminal organisation in comparison.„

Exceptional customer service and value for money! The best in Australia.„

This is my 2nd time with loans.com.au - their rates are terrific, but more importantly the customer service is exemplary - ask for Ray - he is so helpful and patient and makes everything straightforward - loans.com.au are absolutely worth talking to if you are looking to compare lenders. You will chose them!„

Amazing stress-free experience and Ray is awesome great persona and well experienced in the field. Couldn't be happier thanks to loans.com.au and Ray.„

Fantastic experience dealing with Gaurav and Ray in relation to my new home loan. They have been thoroughly professional, have provided the right kind of advise as we went through the paper-works and have settled the loan well within the timelines. I highly recommend them if you are considering a home loan.„

loans.com.au are easily the best lender I've ever dealt with. I won't be dealing with anyone else in future. Ray, particularly was amazingly helpful and very patient when changes were made. Would recommend to everyone.„

The best lender we have ever dealt with. From the start to settlement the process was easy, the tracking app kept us up to date, everything went like clockwork. A huge thank you to our lender Jade who was just wonderful and Mike who kept us up to date and answered our questions. Very happy with our new loan, the loan app is easy to navigate, and highly recommend loans.com.au„

I highly recommend loans.com to talk to for a great home loan range at a very competitive interest rate. We used finder and also researched other websites to compare what lenders were offering and they came up considerably better than their competition for what we were looking for. Also it was a privilege working with Dale Bolson who walked us through from the start with his product knowledge and customer care which exceeded all expectations. Well done and thank you to Dale, Kathryn and the team from the initial website inquiry through to settlement that put it all together.„

loans.com.au are authentic. They really want to help the people or borrowers like us to boost our equity because of the lowest rate, offset account, discount offer and so on. I also want to big thanks to Ray for his professional, very informative and really cares to us when processing our application. The process and procedures are so convenient and smooth. They will update you every time. They will provide you immediate answer for your questions. Again, thank you very much Ray and loans.com.au„

I'd been stuck with a less than ideal loan product for quite some time and with the market starting to improve it was time to look at other possibilities. Within a few minutes of lodging a query, the team from loans.com.au were in touch with me and from start to finish they did their best to put together a much better loan for me. My new mortgage repayments will be near on half that of my old one!! HUGE thanks to Ray and the others, the process couldn't have been easier and I'm over the moon with the result.„

I had such good experience with them. Ray handled everything for me. I had no issues with the application and the process.„

Our loan manager Ray is very productive and professional, he gave us all the advice we need and help us to purchase next home. Well done Ray, thanks for your help and efforts. Settlement team always works closely with us, the process and procedures are really clear and helpful. You are always my first choice. Many thanks.„

Always a great experience. A huge thank you to Ray who does such an amazing job, his knowledge, care and customer service skills are second to none!„

Please send our thanks to Ray he was very informative, friendly and clearly cares about his customers. We had a great end to end experience and quick turnaround and kept informed! Highly recommend 😊„

The application process was straightforward as long as you could provide the required information without much hassle. They were always available to provide quick answers to questions and in a friendly manner. The organisation is located within Australia. Once we learnt the secure way of uploading information, the system worked extremely well. This company has very low interest rates and worked quickly to met our tight settlement deadline. Would recommend to anyone wanting a home loan.„

It is such a smooth journey with loans.com.au. Our loan manager Ray is so productive and professional, he gave all the advice we need and help us to purchased the dream home. Settlement team always works closely with us, the process and procedures are really clear and helpful. You are always my first choice. Many thanks, Jenny.„

We took out a car loan with loans.com.au, I can say it was simple, and fast, the system that Loans uses keeps you updated with what's going on at all times, backed by friendly customer service staff calling and checking in and helping you along the way. Wish we had used them for our home loan. I have always said I could never work in banking but I would be proud to work for this company!„

This process was so quick, easy and smooth. We were very happy with the service and attention we received for our car loan, and only wish we had taken our mortgage with loans.com.au as well. Thank you to all the team involved in helping us.„

Once again we found loans.com.au very easy to deal with. The staff are extremely customer focused and approachable. Highly recommend!„

An absolute pleasure of a company to deal with, Adrienne, Rick and Sio made the whole process extremely easy. From pre-approval through to settlement they were helpful and answered any and all questions plus the rates offered were more then fair. Four days after I decided what car I wanted I was driving it out of the dealership, I seriously cannot recommend this company enough.„

A big thank you to Debra Shaw for your help with the car loans. She was very helpful. Also like to thank you the settlement team for all their help. I would refer people to loans.com.au„

The process was smooth and they were patient enough to hear all my concerns and was very helpful. Really appreciate the effort. Thank you so much.„