Our customers’ views are important to us and we take their feedback very seriously. In this section, customers who have completed the application process, and had their loans settled, share their thoughts and give our service a rating out of five stars. There is no greater compliment we could receive than a personal recommendation, and we hope these reviews add some value to your research to find the right loan for you.
Google Reviews: 307 reviews - 4.6 star rating
Shane R. | Noble Park, Victoria
August 19, 2014
I had no issues with the whole process. The main thing I liked was you kept me informed as to how the loan was tracking and what stage it was at. I have already started recommending you to my friends.
David E. | Chermside, QLD
August 12, 2014
My finances are quite complicated but I managed to get a low rate loan approved and now in place. Thanks to the help of staff at loans.com.au
Claire P. | Dudley, NSW
August 05, 2014
After commencing an application with another online lender we came to loans.com.au frustrated with a slow process. We found the application process very easy, the staff very fast and professional, and the system very efficient. Thank you for getting things done very quickly.
Dan B. | Spring Hill, QLD
July 28, 2014
Thank you for partnering me on the journey to buying my home. The knowledge and friendliness of all staff I have dealt with have translated into top service.
Bernard R. | Clearview, SA
July 28, 2014
Welcome change from uncooperative, inflexible, expensive banks. Great to see some genuine competition with excellent service, faultless.
Natalie M. | Kanwal, NSW
July 17, 2014
Very happy with the application process and how the loan is set up. Everything went great. I could always ring up or email to ask questions and I would always get a timely reply. Will recommend to my friends and family.
Ashraf T. | Bruce, ACT
July 15, 2014
Thank you very much for your excellent service and your wonderful customer service officers who kept me updated every step of the way and quickly responded to all my queries... having gone through the entire process of getting my home loan through you I was very impressed and happy. I would highly recommend you to any prospective home loan customer.
Karl M. | Hopper's Crossing, VIC
July 10, 2014
The interest rate offered by loans.com.au makes it very attractive. Now that most transactions can be completed online, it gives the loans.com.au model a distinct advantage.
Jodie W. | East Launceston, TAS
June 30, 2014
From the very start of my refinance enquiry to the settlement of my home loan, I have been extremely impressed by the communication and stress-free process. Thank you very much.